James D. Pfaff Email & Phone Number

Charlotte, NC, US

Charlotte, NC, US

Charlotte, NC, US

• Internal consultant for Strategy & Business Ventures Team; Builds and accelerates new businesses initiatives and processes (client experience, product innovation, digital solutions, FinTech integrations, strategic.
• Partnered with the Consumer Strategic Planning executives to develop Consumer Bank’s two-year strategy. Drove responsible growth initiatives by preparing, researching, and building 13 Consumer Bank special topic.
• Crafted 10 strategic capability studies, extracting three core recommendations through analysis of 37 interviews and 300+ data points as part of the Client Service’s & Credit Assistance Capability Strategy team aimed.
• Senior associate for the Retirement Planning Solutions Participant Experience Strategy team; Identified nine digital engagement trends, developed 97 recommendations, and presented a implementation roadmap to senior.
• Championed the Family Banking pilot support functions, adeptly managed participant inquiries, technical challenges, and best practices. Pivotal in influencing executive go/no-go decisions by capturing and analyzing.
• Chairman of Charlotte’s Strategy & Business Ventures Social and Volunteer committees; planned 15 events, 400+ hours of volunteerism

Fort Bragg, NC, US

• Directed a selectively staffed recruiting program responsible for developing innovative strategies and identifying personnel for a 600+ member organization. Evaluates 250+ applications yearly, leads hiring boards, and.
• Solved complex post-pandemic hiring problems; Developed innovative strategies reducing a staffing gap by 30% through balancing 140 applicants at 10 in-person assessment programs while advising executive level.
• Doubled applicants from 125 to 250 by successfully leading a four-person team across five innovative marketing programs
• Transformed branding program, redesigned recruiting effects, and secured a $49K contract to acquire 12K items
• Saved organization $350K developing and executing new hiring strategies and initiatives effecting six organizations and 4K positions

Fort Bragg, NC, US

Responsible for the professional development, career advice, quality review of yearly evaluations and awards, counseling statements, and oversees disciplinary processes for a 31 member team within a joint organization. Advocated for and ensured proper professional and career development to the senior executive leadership.

Fort Bragg, NC, US

Directed a Equal Opportunity program for a Special Operations Organization. Ensured the highest standards were reinforced, helped interpret and instruct Equal Opportunity policy to 160 member team while preserving the highest level of readiness. Advised and educated senior executive officers on Equal Opportunity policy implementation.

Fort Bragg, NC, US

• Oversaw Special Operations asset and collection management organization leading a diverse team of 59 members while advising senior executive staff on the utilization of $5.5B in global collection assets. Provided.
• Assigned personnel to support complex overseas assignments as Program Leaders enabling 820 successful military operations, the release of 2K analytical reports, reducing the global terrorist footprint across three.
• Preserved the highest level of operations readiness by efficiently directing an equal opportunity program for 180 members, advising executive-level leadership on policy and procedures, reinforcing Defense Department.
• Chaired 32 hiring boards evaluating interviewees aptitude and knowledge base, ensuring highest caliber individuals identified for hiring managers. Reviewed 500+ resumes providing recommendations to senior executives

Fort Bragg, NC, US

• Directorate leader with responsibility for managing global asset operations and a 25-member team in training requirements, professional development, and readiness. Developed members acumen to consult and advise several.
• Built and executed first of kind training system, qualifying 40 members on 100+ items, ensuring zero gaps in global support to operations
• Guided stakeholders and senior partner decision making resulting in a first in kind $35M high-tech asset acquisition. Featured tech now fully integrated worldwide improving data collection by 84%
• Managed a premier global asset team of 12 deployed in combat zone; Expertise solved critical problems, permitting 450 complex missions of national significance to succeed, reducing the enemy’s ability to project power.

Hurlburt Field, Florida, US

• Managed 12 data specialists, oversaw global risk analysis for 170 member organization while influencing strategic, operational, and tactical decisions at the executive level. Developed policies, managed training, and.
• Influenced US National Defense Strategy Targeting Priorities and Rules of Engagement against ISIS terrorist groups globally by inking three white papers on emerging ISIS tactics that were briefed to the President of.
• Guaranteed the first key Iraqi city liberation from ISIS, pinpointing 220 terrorist locations overseeing the Special Operations Targeting Team. Spearheaded Iraq intel data collection and authored 140 intelligence.
• Exposed first of kind terrorist cyber threat and penned two intelligence reports presented to Senior Defense Department Executive Leadership, altering and safeguarding US collection techniques.
• Illuminated ISIS financial coffers, coordinated and gained approval for 11 air to ground strikes on three high priority locations resulting in the reduction of ISIS oil revenue in Eastern Iraq by 80%.

Hurlburt Field, Florida, US

• Provided accurate and timely all source intelligence analysis influencing operations. Conducted intelligence preparation via global all-source, imagery, and geospatial analytics. Managed confidential media for 150+.
• Degraded Taliban control capabilities as the Chief Operations Analyst for 87 Afghan operations identifying heavy insurgent activity areas and crafting over 1K intelligence reports and imagery products for Special.
• Produced critical intelligence input to senior executive leadership for operations planning by designing 32 intelligence briefings and delivering timely expert analysis of theater-focused threats.

Hurlburt Field, Florida, US

• Coordinated search & rescue intel supporting an 85-person organization operating in multiple environments. Reviewed, monitored, and briefed organization operations/plans to determine and mitigate risks. Provided.
• Improved tactical extraction operations by analyzing intel on 40+ threats. Briefed 15 in-depth current threat updates, preparing organization and 30 specialized team members to support three operational combat theaters.
• Increased organization readiness by identifying and correcting equipment shortfalls, as well as updating geospatial product map data library. Innovated deployable intel to provide quick, reliable, standardized, and.

Master Of Business Administration - Mba, Organizational Leadership

Bachelor Of Arts - Ba, Military Intelligence, General

Associate'S Degree, Intelligence Studies And Technology