James Daniel Email & Phone Number

Bengaluru, Karnataka, India

• Leading a team of 8 to drive efficiency & stabilise the overall Source-to-Pay (S2P) &dependent processes performance & KPIs through continuous improvement, automation, & analytical insights for East & West African Countries• Specialized in S2P (P2P) Process Designing & ensuring all GFCF Controls have complied• In charge of end-to-end Coupa implementation, including interface requirements, development of project design documentation, Business process flows, testing materials & execution in a project management methodology & stabilizing operations across Europe, Asia, Australia, Middle East & Africa markets• Strengthened Coupa Live Support Helpdesk with clearly defined scope, KPIs provided extensive training to improve the quality, enabling cost optimization with global FTE reduction&reducing the number of queries&to unlock value• Facilitated COVID-19 L2 team in gathering inputs from the global procurement leads to stabilize material planning with procurement leadership teams• Steered implementation of GIMW (Global Invoice Management Workflow) on SAP using open text for Asia, Australia, Africa&Middle East Countries & normalizing the business• Well versed with Catalogue automation / APC implementation & its implementation with new catalogues along with training users to penetrate the usage• Defined & implemented governance framework for Coupa Helpdesk & Operations to address all the initial teething issues with proper feedback across AAR, SEAA, Europe, LATAM & South Asia markets• Conducted TTT sessions to the global 3rd party trainers in China to train the end-users on effective usage of the GIMW tool & its functionality• Led the access management for SAP, Ariba & Invoice Management tool with proper authorizations• Built the Control matrix in consultation with 3rd party teams for monthly, quarterly & annual reviews & SOD conflicts check from an audit controls perspective• Led the hand wash campaign to spread the importance of safety & good health

Bengaluru, Karnataka, India

• Generated Performance Cash Flow report to track the income and expenses from the P&L & assess the same for all the Clients.• Managed the accounting deck highlighting the major client’s performance and the deviations • Tracked DSO (Day Sales Outstanding) to monitor the monthly Accounts receivables• Well versed in budgeting and helping clients create a budget for the next financial year with necessary changes and upload it to SAP.• Familiar with monitoring Forecasting reports enables the Finance Managers to assess the major clients' business revenue, costs, and operating income and track future forecasts vs current actual.• Seamless migration of the entire lease work operations from the US to offshore (Amortization schedules, Record lease payments, Month-end journal entries & Lease reconciliations).• Created and published Labor reports from SAP, indicating the FTE and cost on a weekly basis for Finance Directors.• Performed Account Reconciliation thoroughly, indicating the amounts to be cleared accurately• Knowledgeable of creating profit centres by approving invoices and cheques.

Bengaluru, Karnataka, India

• Conducted internal audits in collaboration with the audit team to track Account Payable errors and provide solutions to address and eliminate such customer errors from offshore.• Captured, reviewed and accounted for the Invoices for accurate and timely payouts to the vendors• Monitored foreign invoices and urgent invoices to get the customer paid on time.• Performed Vendor reconciliations in SAP Vendor Ledger account to eliminate all suppliers or vendor? discrepancies• Acted as a SPOC of the Query Management team between the internal teams and onshore teams and handled all clients’ queries with suggestions and reverse escalations. • Experienced in vendor payment term analysis and analyse of the associated reason for the same and actioned appropriately.• Tracked and published daily users’ performance to the Management and the team to focus on continuous improvement• Adept at SLA management for posting invoices and addressing queries• Facilitated Process training to new joiners and was involved in the migration of the “UNITY PHASE – 2” process from offshore• Migrated Indexing process with a Business Continuity Plan in place from Bangalore to Salem in a span of two days to go live with 100% accuracy and SLA.

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India