James Denaro work email
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James Denaro personal email
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Hospitality/Tourism Enthusiast. Owning my own hotel is the Dream.3 things I care about: Financials, Guest Services and Employee Satisfaction.Most important: My Staff. Employee Moral is everything.
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General ManagerConcord Hospitality Enterprises Sep 2024 - PresentRaleigh, Nc, Us
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OwnerGiularos Leadership Search Firm Feb 2020 - Present -
General ManagerThe Wurzak Hotel Group Sep 2023 - Sep 2024Philadelphia, Us -
Complex Director Of Hotel OperationsThe Wurzak Hotel Group Sep 2022 - Sep 2023Philadelphia, UsOversight of: Front Office, Hskp, Engineering, Bell, Restaurant/Bar, Security. Responsible for scores, operations, staffing and financials for these departments.-Moved property out of a near red zone disaster-Mentored and taught teams that needed severe service training-Revamped restaurant staff-Achieved clear audit, previous 3 audits were yellow*Interm Hotel manager from January 2023 - June 2023
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Director HskpPhiladelphia Marriott Old City Jun 2021 - Sep 2022Philadelphia, Pennsylvania, UsKey Accomplishments:-Raised GSS with in 3 months of employment by an average of 7 points-Created inspection incentive program and employee of the month program-Fixed a department that needed a moral boost-Created formula and procedure to limit minutes per room -
Director Of Operations (Regional Hotel Manager)Stay Viagem Hotels Jan 2020 - Jul 2021(Airbnb) Oversee Day to Day Operations, Hospitality, Sales, New Business Development and Financials of a growing hospitality/real estate company in 5 markets (Philadelphia, Atlantic City, Manhattan, Hoboken, Harrisburg).Responsible for market growth, bottom line and P&L, Sales and New Business Development and Hospitality services. Creating and planning for future and long term company growth.Developing team members and coaching for next level development.
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Director Of Hotel OperationsLambertville Station Restaurant & Inn Apr 2017 - Dec 2019Lambertville, New Jersey, UsOversee Front Desk, Housekeeping, Maintenance and F&BMonitor costs and streamlining responsibilities. Scheduling, Payroll, Ordering, Training, Staff reviews, Hiring and Interviewing, Staff Meetings and Sit Downs, Opera configuration and Utilities. Revenue Management and rate changes. Growing and Grooming staff for future success. Working with OTA's and Oracle. Vendor relationships. Act as MOD when General Manager is not present.Key Accomplishments:-Revamped room service delivery service-Had a Front Office turnover rate of 5% for the year of 2018-Promoted a front desk agent to supervisor. grew him to manager-Lowered labor costs by 6% in 3 months-Increased ADR by $9 dollars in 2018-Created housekeeping training program -
Front Office DirectorLambertville Station Restaurant & Inn Jul 2016 - Apr 2017Lambertville, New Jersey, Us4 Diamond Hotel. Boutique hotel that specializes in Service and Cleanliness. In charge of front desk operations. MOD when GM is not present. Handles Scheduling, Odering and Inventory, Guest Complaints, Billing, Team Building, Payroll, Interviewing, Coordinating Departments and working with other departments to ensure all needs are filled and leading the hotel to A+ guest satisfaction.
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Front Desk ManagerLambertville Station Restaurant & Inn May 2016 - Jul 2016Lambertville, New Jersey, Us4 Diamond Hotel. Winner of 2016 Best hotel in NJ that has under 200 rooms. Boutique hotel that specializes in Service and Cleanliness. In charge of front desk operations. MOD when GM is not present. Handles Trip Advisor, Odering and Inventory, Guest Complaints, Billing, Team Building and Leading A team to great guest service.
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Assistant Director Of HousekeepingDoubletree By Hilton May 2015 - Jul 2016Mclean, Va, UsManaged a 360 room hotels housekeeping team. Cleanliness and attention to detail were key. Scheduling, Payroll, Ordering, Reviews and Employee sit downs, Interviewing, Inspecting rooms and public areas, guest complaints. -
Housekeeping/F&B SupervisorOcean Place Resort & Spa Sep 2014 - Jun 2015Long Branch, Nj, UsMaximize cleanliness in all areas of resort by monitering all areas of public space and all rooms in the hotel.Inspected rooms for ultimate guest satisfactionMaintained cleanliness in all recreation facilities in the resortTrained staff to clean and maintain all areas of public space throughtout the resortHelped with certain scheduling aspectsIn charge of all events in the department during the pm shiftsReported to the executive housekeeper/director and resort operations director.
James Denaro Skills
James Denaro Education Details
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Mercer County Community CollegeAnd Restaurant Management
Frequently Asked Questions about James Denaro
What company does James Denaro work for?
James Denaro works for Concord Hospitality Enterprises
What is James Denaro's role at the current company?
James Denaro's current role is Hospitality Professional.
What is James Denaro's email address?
James Denaro's email address is ja****@****ton.com
What is James Denaro's direct phone number?
James Denaro's direct phone number is +184821*****
What schools did James Denaro attend?
James Denaro attended Mercer County Community College.
What skills is James Denaro known for?
James Denaro has skills like Hospitality, Hospitality Management, Hospitality Industry, Micros, Hotel Management, Front Office, Tourism, Rooms Division, Resorts, Food, Guest Services, Yield Management.
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