James Denney Email & Phone Number

As Head of Operations, I lead the overarching business strategy, ensuring that company goals are seamlessly aligned with operational workflows. My focus is on optimising processes across the organisation, from resource management to project delivery, to drive growth and operational excellence. I oversee the implementation of strategic initiatives, using my expertise to support the business in achieving its financial and strategic objectives. A key part of my role involves setting performance metrics to monitor success and ensure ongoing improvement. I also manage relationships with external vendors, carefully balancing budgets to ensure our partnerships deliver maximum value.

United Kingdom

I have led performance marketing strategies with a strong focus on driving revenue through data-driven campaigns. I managed a team of specialists to optimise paid media, SEO, and analytics, ensuring that all efforts were aligned to achieve measurable business outcomes. Overseeing cross-channel digital marketing strategies, I prioritised increasing Return on Ad Spend (ROAS) and enhancing overall campaign effectiveness. I regularly conducted A/B testing and performance analysis to refine campaign strategies and improve key metrics. Additionally, I reported to stakeholders on performance outcomes, providing insights and recommendations for continuous improvement.

During my tenure as Digital Marketing Lead, I spearheaded a variety of multi-channel campaigns aimed at driving customer acquisition and brand growth. I managed campaigns across multiple paid media platforms, including Google Ads, Meta Ads, LinkedIn Ads, and Microsoft Ads, ensuring that strategies were aligned with broader business goals. Collaborating closely with creative teams, I produced high-impact digital assets that resonated with our target audiences. I leveraged data and performance insights to continually optimise campaigns, exceeding key performance indicators (KPIs) and delivering outstanding results for the business. My role also involved developing customer re-engagement strategies that improved customer lifetime value and strengthened brand loyalty.

In my role as Business Manager, I was responsible for the smooth day-to-day running of the business, ensuring that all departments—from sales and marketing to finance—functioned effectively. I developed and executed growth strategies that enhanced our market presence and significantly improved customer retention. My leadership extended to product development, where I coordinated cross-functional teams to bring innovative product concepts to market. I also managed logistics and supply chain operations, ensuring that our products were available and delivered on time. Additionally, I took a proactive approach to customer service, implementing initiatives that elevated the customer experience and bolstered our brand reputation.

As Product Manager, I was at the helm of the product strategy, guiding the product lifecycle from conception through to launch. I collaborated closely with internal teams and external partners to ensure that our products met both market demand and brand standards. I conducted comprehensive market research to identify opportunities and trends, which informed product development and innovation. Managing supplier relationships was a key part of my role, ensuring product quality and cost efficiency. I also tracked product performance, using insights and analytics to make data-driven decisions that continually improved our offerings.

In this role, I supported the packaging and administrative functions, ensuring that our products were delivered with the highest quality standards. I coordinated packaging design and production, ensuring adherence to brand guidelines. I also provided administrative support to the operations team, handling tasks such as inventory management, invoicing, and order fulfilment. My role required effective communication between departments, helping to streamline processes and ensure smooth operations across the business.

Glasgow

Coordinating and administrating events all across the UK, brand awareness, social media, brand identity, Creative performance artist, Promotional Representative

Glasgow

Philanthrobeats is a Glasgow-based grass roots charity who provide a platform for cross-demographic participation in the arts for social change.My role was to build brand value, manage events promotion and provide creative direction for events production.

Glasgow

Responsibilities included handling and accounting for large amounts of money. The role also helped me gain greater customer service and people skills. I became a useful addition to the team for my skills in defusing hostile social situations with aggressive or upset customers.

London, United Kingdom

The placement at Harrods gave me a great foundation in sales and operational planning.During this short placement, I was tasked to create forecasts, purchase stock, create new season look-books and plan floor displays.

Liverpool, United Kingdom

During this work placement I helped design props and other items for the TV show Hollyoaks.

Bachelor Of Science (Bsc), Audio Production, 2:1

BASc (Hons)

Bachelor'S Degree, Fine Art - Painting & Printmaking

Activities and Societies: I was active in the art circuit going to exhibitions and organising my own. I regularly attended twilight.

High School

Activities and Societies: First XV U16 Rugby Captain First XV Rugby, active involvement in organising school assemblies.