James Diggs Email & Phone Number

Weekly event planning while tracking daily sales, managing budgets, and developing strategies to meet financial targets. Coordinated staff using schedules and effective communication to help deliver top tier customer satisfaction. Developed and executed marketing campaigns and promotional events to increase foot traffic and revenue. Helped implement and train staff while changing our points of sale two times ensuring a smooth transition. Worked with a corporate team to open two new locations.

Ensure quality service and operations are achieved daily. Meeting and exceeding brand standards, from hiring the best candidates to serving the freshest made from scratch food in a timely manner all while achieving a high guest satisfaction. I was also a part of inventory, scheduling, training, hiring, invoicing and various other MOD tasks.

Oversee daily operations with an emphasis on brand standards and exceeding the guests’ expectations. Monthly inventory to track waste, prevent theft and produce COGS for the P&L. Assist the general manager to improve the restaurant, continual employee training and exceeding our goals with financial awareness.

Daily training of managers and employees to create an unbeatable atmosphere and exceptional guest service. Effectively ran the Ocala store grossing the highest profits in the region, while providing exceptional guest service. Trained up two Big Taco award winners, promoted six employees to shift leads, promoted a third manager to assistant general manager, as well as a third manager and a cook to general manager.

Pompano Beach, Florida, United States

Oversaw the logistics and management of all support equipment for the race team. Tasked on a weekly basis to manage the set up of pit lane for both cars throughout the season. Quickly identified and resolved equipment issues during race weekends, contributing to the team’s ability to maintain competitive performance. Collaborated with engineers, mechanics, and drivers to align equipment needs at various tracks, resulting in quicker pit stops, repairs, and ultimately race wins.

Associate Of Arts - Aa, Business Administration And Management, General

Automotive Engineering Technology/Technician