• Maintained the duties of the Intermediate System Administrator and took on all additional responsibilities of the Lead System Administrator. Workload and responsibility level of all previous tasks were increased by this transition as the intermediate position was never backfilled. • Stepped in beyond my responsibilities by helping the Project Manager with some inventory tasks. This involved taking delivery of items, reconciling what was received with packing lists, labeling and… Show more • Maintained the duties of the Intermediate System Administrator and took on all additional responsibilities of the Lead System Administrator. Workload and responsibility level of all previous tasks were increased by this transition as the intermediate position was never backfilled. • Stepped in beyond my responsibilities by helping the Project Manager with some inventory tasks. This involved taking delivery of items, reconciling what was received with packing lists, labeling and documenting the equipment.• Verified the integrity and availability of all hardware, server resources, systems, and key processes; installed and configured patches and upgrades.• Identified technical requirements applied to the design, development, implementation, management, and support of systems and networks. • Provided advice and guidance on a wide range and variety of software support and interoperability, ensuring optimal use of commercially available products.• Participated with the team on system design implementation, contributing to the successful deployment of IT solutions. Show less

• Evaluated, installed, configured, deployed, and maintained hardware and software to ensure the availability and functionality of systems. Conducted regular and periodic maintenance, monitoring, and troubleshooting, optimizing the functionality of networks and systems. Diagnosed and recovered failed systems, and provided technical support to troubleshoot complex problems, assisting the network team and other projects as needed. • Provided system administration and application security… Show more • Evaluated, installed, configured, deployed, and maintained hardware and software to ensure the availability and functionality of systems. Conducted regular and periodic maintenance, monitoring, and troubleshooting, optimizing the functionality of networks and systems. Diagnosed and recovered failed systems, and provided technical support to troubleshoot complex problems, assisting the network team and other projects as needed. • Provided system administration and application security support, ensuring systems comply with STIG requirements, and completing quarterly STIG checklists.• Handled ACAS administration, updating plugins and agents, and performing system security and compliance scans of systems.• Completed Information Assurance Vulnerability Management (IAVM) reports, ensuring machines have up-to-date remediation and responded to CTOs (Cyber Task Orders). Prepared and presented comprehensive reports, ensuring clear communication of system status and updates.• Managed Domain Controllers, Active Directory, Accounts, Group Policy, Scheduled Tasks, WSUS, RADIUS, Applications, Software Updates, Anti-Virus Signature database updates, ACAS plugins, Hardware/Software list, Various Backups, Certificates, setting up new systems with AGM image, and decommissioning systems.• Developed extensive scripts for enhancing efficiency and reducing workload for tasks with automation. Such as for; comprehensively tracking versions of all software installed on the network for compliance checks and maintaining software lists; managing system image, database, and log backups; managing problematic services on servers; and multiple scripts for managing updates.• Managed HBSS administration, updating packages, extensions, SQL updates, and database backup.• Conducted repository synchronization on RHEL 7 & 8 servers to create a local repository for updating offline systems Show less

Acquired By ASRC Federal in April 2023Position responsibilities and experience listed under ASRC

Computer Technician & Consultant:• Communicated with customers to determine system requirements and expectations, budget, and a plan of implementation • Built custom systems, and provided basic and comprehensive supportTechnical Support Technician:• Troubleshooted various hardware software and user issues, and resolved those issues quickly. Frequently worked remotely to guide customers through corrective procedures over the phone in addition to hands-on. • Assisted… Show more Computer Technician & Consultant:• Communicated with customers to determine system requirements and expectations, budget, and a plan of implementation • Built custom systems, and provided basic and comprehensive supportTechnical Support Technician:• Troubleshooted various hardware software and user issues, and resolved those issues quickly. Frequently worked remotely to guide customers through corrective procedures over the phone in addition to hands-on. • Assisted customers with the configuration of software• Resolved common issues such as no startup, and also more advanced issues requiring things like restoring corrupted profile credentials from the registry• Used basic antivirus tools as well as advanced Sysinternals tools for analysis and removal of malware(Misc. Volunteer Work) Technical Lead, Lead Presentation Manager, Support & Consulting:• Developed and implemented standard operating procedures for using A/V software and equipment, ensuring efficient and effective operations.• Led the process for tech updates, operation, and troubleshooting• Led the procurement process and provided recommendations for upgrades.• Conducted testing, installation, and configuration of new equipment, enhancing operations.• Managed backups and migration during transitions in equipment and software, ensuring the integrity of church data.• Was responsible for procuring, configuring, and operating equipment for A/V production for events.• Created and maintained presentations and Video content for events*Still ongoing, listed end as 2023 for Linked in organization of Broadleaf/ASRC position Show less

• Taught CompTIA A+, Network+, and Security+ certification classes: This process included interviewing students; building the courses in the LMS; tracking student progress; meeting with students and presenting lectures 4 - 6 times a week; demonstrating tools and procedures, such as organizational units and account management in Microsoft Active Directory, configuring DHCP and DNS servers using Windows server.• Guide, assist, and answer questions for the secondary instructor as needed to… Show more • Taught CompTIA A+, Network+, and Security+ certification classes: This process included interviewing students; building the courses in the LMS; tracking student progress; meeting with students and presenting lectures 4 - 6 times a week; demonstrating tools and procedures, such as organizational units and account management in Microsoft Active Directory, configuring DHCP and DNS servers using Windows server.• Guide, assist, and answer questions for the secondary instructor as needed to ensure they met objectives.• Proctor FedRAMP A2LA testing• Maintenance Student & A2LA Laptops; sanitize, update, and upgrade as necessary• Troubleshooting technical problems around the office• Hosted workshops for students to get hands on with hardware, guiding them through best practices and problem solving, working to build up student's confidence in completing tasks in future jobs.• We also conducted advanced cyber training where students must identify and investigate simulated attacks on a network using a SIEM, as well as the interface of the security appliances, then come up with suggested next steps as an incident response team. Show less