James Docwra Mih is a General Manager at ALG. Colleagues describe him as "James possesses a rare combination of strategic acumen and exceptional people skills. His ability to lead and inspire teams is truly commendable, contributing significantly to operational excellence and helping to build robust processes. James's brilliance with people makes him an invaluable asset to any organization. Having worked alongside James, I always found him approachable and willing to go the extra mile to ensure we as a team delivered the very best." and "James was a breath of fresh air when it comes to customer experience, his attention to detail and people skills are second to none. I had the pleasure of working with James and our customer base during my time at OYO. He also has an entrepreneurial flare and passion for business which is infectious."
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General ManagerAlgNorwich, Gb
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General ManagerLeisureplex Hotel Group Mar 2024 - PresentDevon, England, United Kingdom -
FounderHotel Ocean, Jan Restaurant & The Box Tree Bistro Mar 2020 - Jun 2024Great Yarmouth, England, United KingdomDeveloping the original cafe operation into an AA 4 Star Small Hotel with 2 additional on site dining space (The Box Tree Bistro - 100 covers and JAN Restaurant - 22 covers). Awarded 2 Rosettes for culinary excellence within 6 months of opening. Rated the No.1 hotel and top dining in the area on TripAdvisor.
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Regional Operations Manager - East Of EnglandOyo Uk Oct 2019 - Mar 2020London, England, United KingdomWorking with Hotel Owners within the East of England to integrate OYO technology to their businesses. Liasing daily with both the office and hotel owners to improve occupancy, revenue, review scores and service. Taking a proactive approach to assist hotel teams led to the East of England region successfully achieving business goals.When OYO started its downsizing of the central team within the UK, redundancies were offered and although a permanent position was subsequently offered I decided to start my own journey and purchase a small hotel on the seaside coast of Great Yarmouth. -
General ManagerLeisureplex Hotel Group Feb 2019 - Oct 2019Norfolk, England, United KingdomGeneral Manager for the Leisureplex group based onsite at The New Beach Hotel. Although a short period of time, the business progressed well and out performed business objectives and competitors. Customer service levels and team engagement were KPIs that demonstrated how and why the business performed so well.Having spent 9 months with the group I reluctantly left to start a new role as a regional manager.
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General ManagerThe Prom Hotel Nov 2015 - Feb 2019Great Yarmouth, England, United KingdomManaging a small team of 40. Key objectives were to obtain 4 star accreditation from the AA and to be awarded a Rosette for culinary excellence. Both of which were obtained swiftly in the first year. The business was in a development stage which involved increasing bedrooms from 30 to 50, opening a fine dining restaurant and function suite.
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General ManagerThe Rank Group Plc Mar 2007 - Oct 2015United KingdomStarting position of Food and Beverage Manager then progressing to Customer Services Manager and then General Manager. Leading a team of 100 with several senior direct reports.Increasing admissions by over 120%, improving profit, driving retention and reducing costs.P&L responsibility, team retention, internal and external customer satisfaction, business development.
James Docwra Mih Education Details
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Institute Of Leadership And ManagementLevel 5 Leadership And Management
Frequently Asked Questions about James Docwra Mih
What company does James Docwra Mih work for?
James Docwra Mih works for Alg
What is James Docwra Mih's role at the current company?
James Docwra Mih's current role is General Manager.
What schools did James Docwra Mih attend?
James Docwra Mih attended Institute Of Leadership And Management.
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