Responsible for all IT administration, maintenance, and security. Monitoring system performance and troubleshooting issuesEnsuring security and efficiency of IT infrastructureLinux OS, RHEL 9, CentOS 7, Windows 10, Windows Server Manage network servers and technology toolsSet up accounts and workstationsMonitor performance and maintain systems according to requirementsTroubleshoot issues and outagesEnsure security through access controls, backups and firewallsUpgrade systems with new releases and modelsExperience with databases, networks (LAN, WAN) and patch managementKnowledge of system security and data backup/recoverySupervise daily operations, including servers, hardware, software, and operating systems. Coordinates technology installations, upgrades, and maintenance. Selects and purchases new and replacement hardware and software, when necessary. Ensures all IT activities are performed within the parameters of applicable laws, codes, and regulations. Evaluates technology risks to develop a network disaster recovery plan and backup procedures. Empowered remote workers with frictionless, highly secure access to enterprise network by installing Cisco AnyConnect Secure Mobility Client to connect to remote servers through VPN with 100% non-fail rate.Technical ProficienciesLinux (Red Hat) • Unix • Unix Scripting • MS SBS • All windows platforms • Windows 365 • Active Directory • MySQL •Apache Web Server • GitLab • Cluster server administration • Jira Software • Atlassian • MAC OS • Slack • Cisco Enterprise level ASA Firewalls • Cisco ASDM-IDM Dashboard • VPN Client • IPsec Tunnels • Cloud backups • Buildbot software • IMPI protocols • NAS • SmarterMail (Webmail) services • 2FA authentication • Remote Desktop • Remote Telnet and rlogin protocols •

Deploy, configure, and document complex VMware environments including but not limited to engineering designs and recommendations, deployment plans, system configurations, assembly guides and operational smart books.Install, configure, and maintain the vCenter server instance and its applicable database server/services.Install and configure DCGS-A systems which include GWS, IFS,CDSS, and P-MFWS.Knowledge of DCGS-A setup and installationInstall configure, and maintain all ESX/ESXi hosts within the environment.Create virtual machines in support of POR system fielding, integration, and/or expansion.Create, configure, and maintain resource clusters ensuring an efficient and balanced environment for all tenant POR systems.Manages Virtual Machine snapshots to reduce overall impact to the system storage environment.Document all configurations, changes, and proposed changes.Ensure the control, integrity and accessibility of the VMware environment for the enterprise through compliance and usage of industry best practices and methods.Ensure utilization of proper change management procedures regarding the installation and testing of all upgrades and enhancements for VMware infrastructure.Ensure proper initial installation as well as subsequent installations of updates/patches.Perform regular checks of system components for errors and application of necessary corrective action.Provide technical support to internal and external users. To include tenant POR system administrators.Troubleshoot problems and take corrective action on a timely and effective basis.Provide routine status updates to organizational leadership.Coordinate virtual environment infrastructure resource requirements with organizational IT resource management to ensure timely access to storage, networking, and backup/archive solution resources.Performs remote administration to secondary sites as assigned.May be required to Work as Tier, I II and III Support.

• Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.• Ensuring infrastructure networking and computing systems remain available during production hours.• Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.• Managing local technical projects.• Maintaining or creating policies, procedures, and processes.• Identifying root-causes of operational issues and process inefficiencies. • Data center infrastructure and facilities experience• Ability to explain complex IT concepts in simple terms• Ability to manage high priority projects• Excellent written and verbal communication skills• Proven ability to work successfully with limited supervision• responding to technical support calls from end users of computers and software applications• setting up and installing new computers, networks and software• setting up user accounts and profiles on the network• installing updates, known as patches, to software applications• installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office• diagnosing and fixing network problems and hardware or software faults• maintaining inventories of hardware and software• managing backups of servers, in case of data loss• keeping a record of issues and faults along with solutions, for future reference.

System Administrator / Lab Manager – (06/2018 – 07/2020)DCGS-A Sustainment SES TeamSierra Vista, AZ - KeyW Corporation• Responsible for all patching of a VMWare virtualization environment consisting of Windows 7, 10, Server 2012R2, Server 2016, RHEL 6 workstations and/or servers. •Patch, service, and maintain WSUS, ACAS, and HBSS servers and have experience with the various interfaces and/or applications (Security Center, Nessus Scanner, McAfee ePO Server, etc). • Experience with or at least familiarity with VMWare VCenter Server Appliance 5.5 up to 6.7, ESXi 6.0-6.7, vRealize Log Insight 4.3-4.7. • Operate in a hybrid virtualization environment working with VMware ESXi, vCloud, and standalone systems Enhance existing automation environments and streamline provisioning. • Maintain and monitor hardware and infrastructure systems primarily consisting of standalone Dell servers, blade compute, NetApp storage, and Cisco networking • Participate in cross-functional teams and help debug system issues across the infrastructure• Assist research, selection, and implementation of virtualization and storage solutions• Assist the system specific development teams with the development of documentation for software installs on multiple Hardware baselines • Experience working in a virtualized DoD environment • In-depth working knowledge of Fixed supporting operating systems (Microsoft Windows 7, Windows 10, Server 2008 R2, Server 2012, Server 2016, RH Linux, others) • Knowledge of Microsoft common services and existing within a Microsoft environment.• Knowledge of LAN topology, routers, hubs, switches, and network protocols (TCP/IP, IPX)• Experience in creating technical documentation • Working knowledge of storage systems and automation • Self-starter, willing to take complete ownership of complex technical problems • Understanding of CISCO networking technologies DoD 8570 IAT Level 2 certified (CompTIA Security+)

WAN Management Team Regional Cyber Center (USARCC)Ft. Huachuca, AZ - STG inc. - A SOSi Company• Working within a team environment performing daily management of firewall and other network changes• Providing daily management, troubleshooting, and support of networking related issues, establish and maintain relationships with internal and external users• Implementing the necessary tools to proactively troubleshoot and where necessary assist and provide support to third parties to solve network connectivity problems• Working in a team environment to manage the installation of products and resources to meet the needs and requirements of our WAN and LAN network based services• Optimizing the availability of network system architectures to deliver cost effective improvements that in turn deliver tangible business benefits. Must also participate in a 7x24 shift rotation• Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, multiplexers, firewalls, hubs, bridges, gateways, etc.• Deals with pressure and conflict decisively and effectively

Applications Systems Analyst- (06/2017-04/2018)Senior VTC Technician NETCOM G6 VTC TeamFt. Huachuca, AZ - General Dynamics Information Technology• Responsible for implementing, integrating, testing and making operational the control and distribution systems for all AV/VTC systems supporting the customer.• Efficient with Polycom systems: functionality, capabilities/limitations, and use. •Knowledge and experience with the multiple networks, VTC protocols, Polycom VTC CODECs and associated equipment: how to change settings, enable security, and manipulate menus and what settings control what functions of the CODEC.• Knowledge of audio and video (A/V) concepts: how to set up and cable a room for VTC, where to put microphones to prevent feedback or audio issues, lighting, video, etc.• Shall have knowledge with SharePoint, including workspace and document design, and calendar use for the purpose of implementing a process for coordinating VTCs• Utilized network troubleshooting skills and knowledge of networks, technical documentation skills, communication and interpersonal skills to aid with customer service and satisfaction for successful completion of mission or task at hand.• Configuring VTC systems for compliance with DoD and Army regulations DISA STIGs and IAVAs• Communicated, instructed, demonstrated, supported, and utilized troubleshooting abilities in complex situations to support Contractors, Civilians, Military Service Members and those unfamiliar with technical concepts or language.• Maintained all certifications, classes, and other qualifying documentation necessary to remain in compliance with Department of Defense 8570 IAT Level 2• Experience with the following tools: Cisco Meeting Server, Cisco Video CommunicationServer, Cisco Telepresence Management Suite, Polycom RMX, Polycom RealPresenceResource Manager, Polycom Distributed Media Application, V-BRICK IPTV.

Electronic Warfare Team Lead- (04/2015-01/2017)35T IEW Shop NCOIC, Squad Leader 66 MICO, RES, 3CRFort Hood, TX - U.S. Army• Supervised and trained a tight-knit team of 3-5 soldiers that supported, maintained, integrated, oversaw, taught, and upgraded all systems for a Brigade-sized element.• Responsible for maintenance and integration of Army intelligence gathering systems, networks, and workstations used by Military Intelligence analysts.• Performed pre, during, and post-mission operational checks on MI computers and network devices.• Maintained and repaired HF, VHF, UHF and microwave frequency receivers, processing and storage equipment, computer peripherals, antennas, modulators, demodulators, multiplexers, de- multiplexers, and direction finding devices associated with electronic warfare/intercept systems. • Conduct detailed tests on electrical and mechanical equipment using multimeters, oscilloscopes, signal generators, spectrum analyzers, wiring diagrams, logic and signal flow charts, technical manuals, troubleshooting charts, performance aids, and electrical schematics.• Installed, configured, and troubleshot a variety of networking devices including Cisco routers, Cisco switches, and encryption devices.• Perform duties as systems administrator for Windows (XP, Vista, and 7), Linux (Fedora 13, CentOS, and Redhat), Solaris (8, 9, and 10) and Windows Server (2003, 2008R2, 2012).• Experience and training on intelligence systems: DCGS-A, TROJAN (Spirit, V2/3),PROPHET (Spiral 1 and Spiral 1+), T-LITE, GWS, CHARCS, and TGS; experience w/ DDS, TIGR, BFT. •Worked with a myriad of customers DoD Contractors, Civilians, Active, and Reserve service members of all branches to complete missions in CONUS and support OCONUS operatives.

M. I. Systems Maintainer/Integrator Course- 03/2014-03/201535T MOS Trainee Alpha Company, 305th MI Battalion, 111th MI BDEFt. Huachuca, AZ - U.S. Army• I received extensive electronics and computer repair, as well as systems administration training to perform duties in the Army Military Occupational Specialty of 35T.• Systems Maintainers are trained to perform maintenance, troubleshoot, configure, and integrate associated with electronic warfare equipment and systems.• The soldiers are taught about direct current and alternating current forms of electricity, advanced electronic theory, digital circuit design, communications theory, transmission line repair techniques, computer architecture, operating system fundamentals, network operations and computer forensics.• This training transitioned into an intense three-month training and testing phase on the Army's most advanced electronic warfare systems.• Upon completion of training, a 35T has all the skills to repair and maintain virtually any electronic system from the tactical to strategic level.• Performed and supervised employment, configuration, maintenance, integration electronics monitoring on Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) systems, complex computer-controlled MI and nationalcryptologic systems, missions to include all intelligence disciplines for collection, processing, analysis and dissemination at all echelons; conducts computer network operations, installation and reconfiguration of computer hardware and software.

• Created and Managed a small office network of about 8-12 Windows 7 clients• Responsible for all IT related tasks• Created and maintained Group Policy Objects • Updated all desktop computers • Troubleshooting any network issues • Assist in network design and implementation.• Provide network support with a variety of operating systems.• Install and configure computer network equipment.• Maintain network connectivity of all computer workstations.• Provide network support to users.• Maintain server and associated hardware, applications, services, and settings.• Develop and monitor policies for the use of network resources.• Implement and manage disaster recovery and back-up.• Evaluate and recommend security improvements and system upgrades.• Monitor network to ensure optimal performance.• Create and maintain network users/permissions.• Test release of products to minimize user impact and ensure compatibility.• Create technical support documentation for systems and applications.