James Dow Email & Phone Number

2714 Patton Road St. Paul, Mn 55113

Assist professional repair shops and technicians with diagnosis and repair of Chrysler vehicles via hotline. Research relevant hard-copy or electronic data to support recommended repair strategy. Provide clear, accurate information and direction to customer/technicians to achieve successful repairs. Prepare technical documentation for company archives and databases. Write original content for newsletters and website.Highlights:* Actively sought and obtained Specialist role based on… Show more Assist professional repair shops and technicians with diagnosis and repair of Chrysler vehicles via hotline. Research relevant hard-copy or electronic data to support recommended repair strategy. Provide clear, accurate information and direction to customer/technicians to achieve successful repairs. Prepare technical documentation for company archives and databases. Write original content for newsletters and website.Highlights:* Actively sought and obtained Specialist role based on the extensivetechnician experience.* Provided positive, personalized interaction with customers to diagnose and resolve a broad range of automotive issues. Show less

Identifix

Successfully performed diagnostic testing, drivability and general repair for a wide range of automobiles, trucks, SUVs and minivans for both domestic and foreign vehicles. Effectively collaborated with three other automobile technicians, providing expertise on trouble-shooting, diagnostics and network connectivity. Attended continuing education courses six times a year to be educated on new automobile repairs, vehicles, new equipment and problem-resolution techniques. Utilized… Show more Successfully performed diagnostic testing, drivability and general repair for a wide range of automobiles, trucks, SUVs and minivans for both domestic and foreign vehicles. Effectively collaborated with three other automobile technicians, providing expertise on trouble-shooting, diagnostics and network connectivity. Attended continuing education courses six times a year to be educated on new automobile repairs, vehicles, new equipment and problem-resolution techniques. Utilized NAPATRACS to write up work orders, customer specifications and history of vehicle. As Automobile Service Writer, contacted customers regarding information on service orders. Show less

Hopkins, Mn

Successfully performed diagnostic testing, drivability, and general repair for a wide range of automobiles, trucks SUVs and minivans, both domestic and foreign vehicles. Collaborated with 3 other automobile technicians, providing diagnostic expertise. Utilized NAPATRACS to prepare work orders, customer specifications, and vehicle history.Highlight:* Persuaded company owner to expand car volume by using existing European experience with foreign makers.

Saint Paul Mn

Accurately diagnosed and tested automobiles and SUVs for drivability, performance, electronics, emissions, brakes, transmissions and general maintenance. Instrumental in achieving a 100% repeat business ratio through quality service, industry expertise and positive customer rapport. Actively participated with a team of five mechanics, provided training, trouble-shooting and new technology in hand-held tools and diagnostic equipment within a high-volume shop.