James Doyle Email & Phone Number

Kansas City, Mo, Us

The Vice President of Administration and Finance, reporting directly to the President/CEO, is a key member of the Executive Leadership Team and responsible for the vision and direction of all financial activities of the agency, including: financial analysis, preparation of current financial reports and forecasts for future growth and general economic outlook; directs the fiscal functions of the agency in accordance with generally accepted accounting principles issued by the Financial Accounting Standards Board, and other regulatory and advisory organizations and in accordance with financial management principles, guidelines and practices.

Kansas City, Missouri Area

Avila University is a values-based community of learning providing liberal arts, professional, undergraduate and graduate education to prepare students for responsible lifelong contributions to the global community. In the adult professional education program, teach Graduate-level courses in on-line, blended and in-classroom formats. • Developed and taught Change Management Gradate Certificate four course series aligned with Association of Change Management Professional Standardso Change Dynamicso Change Project Leadershipo Evidence Based Decisionso Diversity & Inclusion in Change• Taught Organizational Analysis, a graduate course averaging 12 students per semester, in both online and in-person formats covering the following topics: Strategic Planning, Implementationo Developed new course including syllabus, outcomes and assessments• Taught Introduction to Six Sigma, a graduate course averaging 10 students per semester, in both online and in-person formats covering the following topics: Change Management, DMAICo Developed new course including syllabus, outcomes and assessments• Taught Leadership, a graduate course averaging 10 students per semester, in both online and in-person formats covering the following topics: Influence, Change

Kansas City, Missouri Area

University Health (Formerly Truman Medical Centers), a two-hospital, 600-bed, not-for-profit academic healthcare system, is the largest and most comprehensive safety net healthcare provider in Jackson County and Kansas City, Mo. UH serves as the primary teaching hospital for the University of Missouri-Kansas City Schools of Medicine, Nursing, Dentistry and Pharmacy. Lead Strategic ProjectsInitiated, lead, controlled strategic projects. Accomplishments• Developed Virtual Health Program and Funding including Remote Patient Monitoring, Telehealth/psych, and Remote Location Urgent Care to improve treatment and care for vulnerable populations.• Improved end-to-end Patient Flow processes for both normal and surge capacity promoting efficient transitions of care and $9M in financial achievements.• Created effective Hospital Acquired Conditions (HAC) reduction processes reducing HACs by 40% in six months.• Devised Patient Experience processes to establish effective care-giver/patient relationships. Focused on Promoting Data ScienceInstrumental in encouraging data-based decisions by providing evidence for change and enhanced communication. Accomplishments• Created Patient Flow Dashboards to inform decisions. • Developed and managed Predictive Analytics models to provide insight for managers/directors related to staffing and resource allocation. Developed Six Sigma Training StructureSupported an organization-wide culture of continuous improvementAccomplishments• Created innovative training infrastructure for end-to-end Six Sigma Education including:o Six Sigma Introduction (Change Agent)o Six Sigma Green Belt (Project Leader)o Six Sigma Black Belt (Change Leader)o Leadership Champion• Developed Six Sigma Learning Collaborative to further the Quality culture.• Established Continuous Improvement Lunch & Learns in order to involve everyone in Quality Improvement (QI/PI).

Kansas City, Missouri Area

Strategic Planning - Instrumental in the development and implementation of an organizational strategic management process. Performed, documented and communicated internal and external analysis. Held focus groups and interviews to measure culture and integrated information into planning sessions. Facilitated strategic planning workshops with all levels of the organization resulting in the development of a vision, goals and objectives design to significantly increase enterprise value. Developed implementation plan focused on cross-functional teams and agile resource deployment. Sr. Business/ Research Analyst - Within the financial services domain, established BA processes in a newly formed PMO within the IIBA structure. Modeled end-to-end enterprise processes utilizing BPMN and EPC, and documented business rules. Elicited and managed requirements for ACD/CRM systems through implementation. Consulted on process improvements around call center efficiency and bad debt reporting.

Overland Park, Ks

Marillac Center is a $12M nonprofit agency established to help kids in crisis. Consisting of a Psychiatric Hospital, Residential Treatment Facility, Outpatient Clinic, and an Education Center, Marillac serves 1,700 kids and their families each year. As DBO, my role included all financial oversight while in a Senior Leadership role. End-to-end process design/modeling for projects that included program capacity process improvement (Acute Hospital Program), revenue cycle and A/R reengineering, building a Client Support infrastructure focused on Lean Six Sigma practices, and a Financial Management infrastructure including unit costing and dashboards. In addition, directed program innovation, evaluation and improvement, facilities management, internal capacity transformation, and direct leadership responsibility over three departments – all of this accomplished through relationship and network/team building.

Overland Park, Ks

Took ownership of Wireless, and Bad Debt budgeting, quarterly forecasting, P&L and support services involving predictive modeling, and provided Enterprise strategic direction across departmental lines and all levels of management based on forecasting results. • Using Lean Six Sigma methodology developed a bad debt forecast model that included internal drivers from areas including Marketing/Sales and Collections, and external drivers related to economic conditions. This forecast model was developed in a time of increasing bad debt pressure. The process changes that resulted from the forecast saved approximately $7M in 2009• Developed statistical modeling methods including regression equations and time-series in order to ensure data-based decisions • Communicated results of forecast modeling to a wide variety of audiencesUsing Systems Development Life Cycle (SDLC) structure, managed cross functional teams in highly visible effort to create new Risk Management/Acquisition system and reengineer processes supporting an effective infrastructure linkage between Sales, Marketing and Credit strategies.• Provided comprehensive Business objectives analysis to ensure strategic alignment • Elicited Enterprise-wide business requirements including Sales, Marketing, and Revenue Management • Developed strong relationship with IT professional to ensure a smooth SDLC process• Created and lead a team of four BA professionals to provide on-going systems developmentLead efforts to create and manage Customer data around product lines and other reporting needs, and created Web-based user interfaces to data. Elicited requirements from internal customers, analyzed those requirements and built solutions to meet growing data needs.• Implemented Web-based Customer and Accounting data-warehouses structure based on user requirements • Established data validation processes to ensure data integrity as part of a Solution Assessment and Validation process

Doctor Of Public Administration, Change Management - Healthcare

Masters Of Public Administration, Nonprofit Leadership

Activities and Societies: Graduate Research Assistant, Midwest Center for Nonprofit Leadership, UMKC – 2008-2010

Ba, Accounting

Activities and Societies: Beta Alpha PsiMinor in Writing

Division Of Continuing Education, Creative Thinking: Innovative Solutions For Complex Challenges