James Duff Email & Phone Number

Crawley, Gb

London, United Kingdom

I am responsible for managing and developing existing and new customer relationships, ensuring that the customer's needs are the focus of any new business requirements or product developments. I identify opportunities to enhance the service levels for our customers and aim to increase sales through a customer experience management approach.

Doha, Qatar

Responsible for developing and designing all Onboard Products and Services in the area of the customer experience, including Menu and beverage design, and implementing product standards and procedures. To ensure that all Inflight Services customer experience developments protect and/or enhance the Qatar Airways brand.

London, United Kingdom

Manage the comprehensive customer experience by formulating compelling customer propositions that are coherent across the organisation, thereby ensuring that investments yield maximum returns for both the business and the customer. Safeguard and elevate the Virgin Atlantic Airways brand through all customer experience initiatives.

London, United Kingdom

Manager of New Product Development for Onboard Products and Services, responsible for supporting the brand with cost-effective solutions across the supply chain. To ensure the attainment of innovation and quality within specified budget constraints.

London, United Kingdom

Responsible for ensuring the optimal efficiency of the airline's in-flight product and service inventory, as well as maximizing the commercial advantage derived from fleet capacity and operating costs.

Sutton, United Kingdom

dds is an established business consisting of multi-disciplined engineers providing technical know-how in all aspects of mechanical, electrical and public health services.

Dublin

Jones Engineering group is one of the largest and the longest established building services contractors in Ireland. It has worked with some of the worlds largest multinationals and has a track record of delivering projects safely, on schedule, to a very high standard and within budget.