James Harper Email & Phone Number

Chicago, IL, US

Charlotte, North Carolina, United States

Greater Chicago Area

• Established organization Data & Analytics practice in the U.S., hiring full-time U.S. Data Solutions resources including Analytics Specialists, Data Engineers, and Delivery Managers.
• Supervised a staff of 22 resources, developing and implementing training plans to guide team in delivering Blue.cloud Solutions offerings, Snowflake, ThoughtSpot, and Azure.
• Created effective customer proposals and presentations for Blue.cloud offerings, successfully increasing client base; delivered a team of 18 resources to a client, contributing to business growth for a working run rate.
• Managed Data Team at client supporting client’s application, technology stack: reactjs, C#, CosmosDB, SQL Server, Snowflake, ADF, ADLS
• Oversaw client engagements including the screening and onboarding for all resources; directed processes for estimation and negotiation of roles and rates for client projects.
• Launched the Chicagoland area office, spearheading moving processes and communicating with the leasing company; served as the office administrator, maintaining all office operations.

Chicago, Illinois, United States

• Oversaw the ERP applications development and support teams responsible for General Ledger, Accounts Payable, Asset Management, eProcurement, and Concur T&E, facilitating efficient daily processes.
• Managed engineering resources, software systems, a group of contractors, and 15 offshore resources.
• Built a successful offshore L3 Development team to replace contractors, by developing effective career trajectory plans, gauging feedback from internal customers, and monitoring personnel assessments.
• Performed bi-annual assessments for all team personnel, ensuring team alignment with business goals.
• Coordinated with the Corporate Controller and Head of Procurement to fulfill key objectives.
• Optimized asset management systems by implementing automated systems to replace previous manual process.

• Managed development teams that implemented an assortment of successful business solutions utilizing CI/CD DevOps and Agile project management and delivery methodologies while working with finance, database.
• Developed three-year technology roadmap for department hardware and software. Executed appropriate actions to keep systems upgraded and in support.
• Managed performance tuning efforts for underperforming applications, PeopleSoft Internal Transaction Matching (ITM) and Enhanced Managed Query (EMQ). Achieved an 83% process time savings in ITM, and a 75% reduction in.
• Implemented Pivotal HAWQ, for Big Data analytics and reporting. Collaborated with the vendor to procure licenses and improve the performance of the product prior to go-live date.
• Performed a proof of concept to determine the best reporting tool for Google Cloud project. Oversaw the installation and setup of Tableau, license procurement, performance testing and the implementation to the United.
• Upgraded Finance Transformation Program, PeopleSoft General Ledger, from 8.9 to 9.2 for U.S. and Canada. Designed and implemented an upgrade method and data conversion strategy. Managed project plan and resources.

• Served as the Technical Team Lead/Business Relationship Manager/Subject Matter Expert for the PeopleSoft General Ledger implementation at HSBC locations in Mexico and France.
• Full software development life cycle (SDLC) implementation of PeopleSoft General Ledger 9.1.
• Managed the collaboration between IT developers and finance. Communicated status to the program manager on a weekly basis.
• Traveled to Mexico on throughout the project to provide pre-implementation reviews of current system, fit-gap analysis and proof of concept support.
• Supported User Acceptance Testing Team and Finance Team with reconciliation efforts and configuration guidance; reference data and run controls.
• Assembled support structure for the teams in Mexico and France to support the new system.

• Served as the Technical Team Lead and Business Relationship Manager for the general ledger portion of a large-scale, multi-dimensional Finance Transformation Program. Managed a team of twenty, which included business.
• Full software development life cycle (SDLC) implementation of PeopleSoft General Ledger 8.9 to North America (U.S and Canada).
• Satisfied system requirements with both delivered PeopleSoft objects and custom modules. Designed the new system to allow Finance to perform a daily soft close.
• Delivered an intraday reporting capability with a custom on-demand trigger, which allowed Finance to see reports in real-time.
• Designed a Control-M batch process flow, which ran automatically, based on data-driven characteristics. Utilized parallel processing to achieve batch performance processing SLA.
• Built reconciliation controls into the batch to identify issues before batch completed. The program was designed to automatically send notifications to support staff.

• Assigned as a Team Lead/project manager to oversee the upgrade of the Household International general ledger system.
• Created and managed upgrade project plan for PeopleSoft Financials 7.5 to 8.4 upgrade for
• Worked with various groups to successfully achieve project dates (DBA, Unix, Windows Server Teams) to deliver on time and under budget
• Performed system stress testing using Mercury Load Runner, test proved system to be performant and deployable to production
• Completed upgrade steps using PeopleSoft Change Assistant and created scripts to use for go-live.
• Served as the primary contact with the software vendors for the products we licensed. Managed support cases opened, and applied fixes supplied.

Business Systems AnalystAssociate Business Systems Analyst