Patient Contact Collections
CurrentProvide help to Patients, Employers,Employees,Insurance Providers, Workman Compensation providers,navigate through the medical billing process.
Oct 2018 - Present
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James E Mcpherson Email & Phone Number
Bachelor's of Science , Business at Western Governors University
at
Schumacher Clinical Partners
1 work email found
@scp-health.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Bachelor's of Science , Business at Western Governors University
Location
Dallas-Fort Worth Metroplex, United States, United States
Company size
Who is James E Mcpherson? Overview
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Quick answer
James E Mcpherson is listed as Bachelor's of Science , Business at Western Governors University at Schumacher Clinical Partners, a company with 3670 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at scp-health.com and a matched LinkedIn profile for James E Mcpherson.
James E Mcpherson previously worked as Patient Contact Collections at Schumacher Clinical Partners and DELINQUENCY CONTROL COUNSELOR II at Navy Federal Credit Union. James E Mcpherson holds Bachelor'S Of Science , Business, Business I.T. Management from Western Governors University.
Company email context
Email format at Schumacher Clinical Partners
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{first_initial}{last}@scp-health.com
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AeroLeads found 1 current-domain work email signal for James E Mcpherson. Compare company email patterns before reaching out.
Profile bio
About James E Mcpherson
More than 7 years of successful experience in customer service management, with a customer -centric focus, emphasis on call-center management and support with recognized strengths in training, account maintenance, problem-solving, and trouble-shooting, sales staff support,and planning/implementing proactive procedures and systems, to avoid problems in the first place.Possess solid computer skills,excellent working knowledge of Microsoft Excel, Microsoft Word, Verint, Aspect, Qfiniti, AS400,and Seibel.Ability to train, coach, motivate, and manage call-center agents, a team player, acknowledged as the "go to " person, for procedures and processes.
Listed skills include Process Improvement, Call Centers, Management, Team Building, and 24 others.
Current workplace
James E Mcpherson's current company
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Schumacher Clinical Partners
7 roles
James E Mcpherson work experience
A career timeline built from the work history available for this profile.
Delinquency Control Counselor Ii
Contact and counsel delinquent members to cure delinquency.Utilizing all payment options and loss mitigation tools offered by Navy Federal. Control delinquency on Consumer/Credit Card loan accounts.
Nov 2016 - Aug 2018
Customer Service Supervisor
Customer Service Supervisor– Grand Prairie,TX.Job DescriptionSupervises 10 Customer Service Representative in every aspect of their daily duties. Ensure that customers are retained, satisfied, and their needs are fulfilled.Continuously trains, coaches, and mentors employees on how to deliver the best customer service possible.Focal for major incidents that.
Feb 2016 - Jun 2016
Quality Assurance Analyst
Quality monitored of the Guatemala near shore call center agents, for a successful transitioning of all aspects of the call center.Provided objective feedback to the agents and managers, along with detailed solutions and tips on how to correct any areas that may need improvements.Analyzed trends and made process improvement suggestions, to managers and.
Oct 2014 - Jun 2015
Blended Customer Service Representative-Sme
Subject Matter Expert on the floor for all phases of call center.Help develop the first call-script for call center, and did on-going analysis of call-script adoption, with real time improvement feedback.Directly infuence increased call script adoption rate from 15% to 19%.Trainer for contract and full time employees on processes, procedures and phone.
Sep 2013 - Oct 2014
Call Center Manager
Managed Customer calls effectively in a complex fast-paced call center environment,using call forecasting and capacity planning to meet the challenge.Develop and prepared reports and communications for senior management and customers.Develop and conducted performance reviews for all call center agents.Elevation focal on the floor, for customers.
Jan 2010 - Sep 2013
Customer Service Representative
Xerox
Assisted in addressing customer issues, which have been received, via phone, mail, fax, or email. Process request for purchase order pricing, Buyout quotes, account summaries, provide copies of documents to customers, via email, fax or mail. Processed address change requests. Moved equipment, from one customer account, to another. Call center subject.
Mar 2003 - Dec 2009
Team & coworkers
Colleagues at Schumacher Clinical Partners
Other employees you can reach at scp-health.com. View company contacts for 3670 employees →
RM
Rachel Mckinney
Colleague at Schumacher Clinical PartnersJohnson City, Tennessee, United States, United States
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MW
Michaela Wheatley
Colleague at Schumacher Clinical PartnersSioux City, Iowa, United States, United States
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AA
Andrea Aguero
Colleague at Schumacher Clinical PartnersWaxahachie, Texas, United States, United States
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SP
Suresh Pasumarthi
Colleague at Schumacher Clinical PartnersAndhra Pradesh, India, India
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FL
Francisco Lanas
Colleague at Schumacher Clinical PartnersLongview, Texas, United States, United States
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KB
Kimberly Black
Colleague at Schumacher Clinical PartnersDallas, Texas, United States, United States
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KR
Katrina Richards
Colleague at Schumacher Clinical PartnersWarner Robins, Georgia, United States, United States
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BS
Beerman Stephanie
Colleague at Schumacher Clinical PartnersRussellville, Arkansas, United States, United States
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DL
David Lickerman
Colleague at Schumacher Clinical PartnersLake St Louis, Missouri, United States, United States
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JT
Jacobs Terri
Colleague at Schumacher Clinical PartnersLafayette, Louisiana, United States, United States
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Rachel Mckinney
Colleague at Schumacher Clinical PartnersJohnson City, Tennessee, United States, United States
View →
MW
Michaela Wheatley
Colleague at Schumacher Clinical PartnersSioux City, Iowa, United States, United States
View →
AA
Andrea Aguero
Colleague at Schumacher Clinical PartnersWaxahachie, Texas, United States, United States
View →
SP
Suresh Pasumarthi
Colleague at Schumacher Clinical PartnersAndhra Pradesh, India, India
View →
FL
Francisco Lanas
Colleague at Schumacher Clinical PartnersLongview, Texas, United States, United States
View →
KB
Kimberly Black
Colleague at Schumacher Clinical PartnersDallas, Texas, United States, United States
View →
KR
Katrina Richards
Colleague at Schumacher Clinical PartnersWarner Robins, Georgia, United States, United States
View →
BS
Beerman Stephanie
Colleague at Schumacher Clinical PartnersRussellville, Arkansas, United States, United States
View →
DL
David Lickerman
Colleague at Schumacher Clinical PartnersLake St Louis, Missouri, United States, United States
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JT
Jacobs Terri
Colleague at Schumacher Clinical PartnersLafayette, Louisiana, United States, United States
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2 education records
James E Mcpherson education
Bachelor'S Of Science , Business, Business I.T. Management
Associate Of Arts (Aa), Business Administration And Management, General
FAQ
Frequently asked questions about James E Mcpherson
Quick answers generated from the profile data available on this page.
What company does James E Mcpherson work for?
James E Mcpherson works for Schumacher Clinical Partners.
What is James E Mcpherson's role at Schumacher Clinical Partners?
James E Mcpherson is listed as Bachelor's of Science , Business at Western Governors University at Schumacher Clinical Partners.
What is James E Mcpherson's email address?
AeroLeads has found 1 work email signal at @scp-health.com for James E Mcpherson at Schumacher Clinical Partners.
Where is James E Mcpherson based?
James E Mcpherson is based in Dallas-Fort Worth Metroplex, United States, United States while working with Schumacher Clinical Partners.
What companies has James E Mcpherson worked for?
James E Mcpherson has worked for Schumacher Clinical Partners, Navy Federal Credit Union, Lkq Corporation, and Xerox.
Who are James E Mcpherson's colleagues at Schumacher Clinical Partners?
James E Mcpherson's colleagues at Schumacher Clinical Partners include Rachel Mckinney, Michaela Wheatley, Andrea Aguero, Suresh Pasumarthi, and Francisco Lanas.
How can I contact James E Mcpherson?
You can use AeroLeads to view verified contact signals for James E Mcpherson at Schumacher Clinical Partners, including work email, phone, and LinkedIn data when available.
What schools did James E Mcpherson attend?
James E Mcpherson holds Bachelor'S Of Science , Business, Business I.T. Management from Western Governors University.
What skills is James E Mcpherson known for?
James E Mcpherson is listed with skills including Process Improvement, Call Centers, Management, Team Building, Customer Service, Leadership, Business Process Improvement, and Vendor Management.
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