James Eberlin Email & Phone Number

Westborough, Ma

Update Customer quicklook fields within customer records (phone #, Fax #, Legal Business Name, Corp HQ address, status, annual revenue, market category, market/s addressed, business notes, # of locations, # of employees, website URL and Contact source:)Update Contact details within customer records (name, title, leadsource, direct dial, email address). Merge and/or Delete duplicate customer and contact recordsPersonally added over 21,500 new contacts to our database in 2018.Infobox (Company mailbox) - maintenance of all incoming website emails (customers and trainers), properly update or add necessary information and submit to proper parties for follow throughUndeliverables - maintain folder (mark true undeliverables in tracker, assess questionable addresses and make necessary updates)Market Imports (via show lists, journals, lead vendors) – Process includes list review, pre-export clean-up, creation of the import template, post-template clean-up, actual importation, summary notification, updating of the import spreadsheet, and saving the file to the public folder.Project support - (trainer status updates, population of information from excel sheets to profiles within project, other miscellaneous support as requested)Summary distributions - recording all database activity in proper spreadsheets for tracking purposes and sending completed task summaries to departmental manager.Responsible for all trade show logisticsPC/Desktop Proficiencies: MS Dynamics 365, SalesFusion, Tracker, Windows 7, MS Office (2010, 2007, 2003), QuickBooks Pro, Adobe PhotoShop, Act and Adobe Acobat.

Leominster, Ma

Built business from ground up, wrote and updated business plans.Maintained balance sheets, income statements and cash flow statements. Maintained and updated Spot database with over 450 customers.Extended credit to customers and provided monthly billing.Utilized Internet for market research on competitors and potential territories.Created and followed up on all potential sales leads.

Marlborough, Ma

Responsible for all media placement and 30% reduction of advertising cost.Analyzed weekly and monthly reports on lead activity to analyze the effectiveness of different marketing programs, e.g., advertising, trade shows, Internet, direct mail and public relations.Responsible for sending mass emails, some mailings to more than 20,000 potential customers. Averaged two mass emails a month to keep our customers up to date.Responsible for the coordination of all trade shows and special events.Created, managed, maintained and utilized four different databases for prospect and customer mailings, investor relations, press releases and international resellers.Tracked and reported on the cost of all in house mailings, including mass mailings of product catalogs, trade shows invitations and various ad hoc direct mailings.Managed operations center for marketing literature. Imported leads daily into main database.Worked with Webmaster on creating reports to track activity on our website.