James Eide Email & Phone Number

Anchorage, Alaska

Aurora, Co

Network and systems support for the Cardiology, Gastroenterology, and Family Medicine departments, including the University of Colorado Hospital.

Greater Denver Area

Install, configure, and support Nice Systems software on customer servers and networks.This job was a 6-month contract through recruiting company Kforce.

Greater Denver Area

Contract Network and Systems Administration for the IT industry.• Design and build computers and servers, perform upgrades, install software, troubleshoot and repair systems.• Use Microsoft, Apple, and Linux operating systems. Use productivity applications, including: MS Office, Norton security apps, Intuit Quicken and QuickBooks, 3rd party office suites, VMWare, Citrix, and many others.• Install and configure networking equipment, including: Cisco, SonicWall. Extensive experience installing and configuring routers, switches, and firewalls.• Design networks and Install network cabling.• Install, configure and maintain peripherals, including printers, scanners and fax.• Lots of experience working with WAN technologies, including: ISDN, T1, DSL, Cable modems, CSU/DSU, packet switching.• Lots of experience working with imaging software (Ghost, Drive Image, Altiris, MS ImageX) and virtual technologies (Virtual PC, Virtual Server, Hyper-V, VMWare).• Monitoring network and server performance and security using Microsoft and third-party tools.• Sell computer systems and related hardware, manage customer support issues, including both onsite and telephone support.• Install computers and networks in homes and businesses.• Hire and assign employees, resolve HR issues.

Colorado Springs And Denver, Co

• Train both individual students and corporate IT personnel on current network technologies, operating systems and certifications at our location and at the customer’s location. Curriculum included Microsoft OS and technologies, CompTIA plus exams (A+, Network+, Security+) and custom curriculum. Corporate IT clients included IBM, Lockheed Martin, US Dept of Defense, University of Colorado, Great West Life.• Work with the customers (students) during and outside of class hours to insure their understanding and success in passing the certification exams.• Perform onsite customer consulting, both local and out-of-state.• Maintain and support the Leaderquest network, classrooms and Prometric Test Center – approx. 100 systems plus associated infrastructure, including Cisco, HP, Intel, 3Com, Dell, Netgear, DLink.• Network Administrator duties included installing cabling, installing and configuring network equipment, installing and configuring servers, including: Exchange, IIS (web servers), Active Directory, SQL, DNS, DHCP, SharePoint, Citrix, etc.

Colorado Springs And Denver, Co Areas

• Installed, maintained and supported the corporate network with approx. 150 systems and related infrastructure, spread out over 4 locations in Colorado Springs, Denver and Boulder.• Purchased, installed and configured computers and networking equipment.• Worked with several WAN technologies, including: ISDN, T1, Frame Relay.• After about 1 ½ years as the network administrator, moved into technical training for ExecuTrain customers on network technologies and operating systems. Also continued as the network admin part time.• Worked with the students to pass the certification exams.• Set and achieved goal-oriented work projects.• Won several awards, including Employee of the Month, and Best Team Player.

Colorado Springs, Colorado Area

• Supported Microsoft customers on all aspects of DOS, WFW 3.11, and Windows 95 and computer networks, including: operating system installation and configuration, troubleshooting and computer networking.• Worked with both first and second level support groups.• Successfully completed a six-week training course for Microsoft support technicians.