James Epps

James Epps Email and Phone Number

Outposts Operations Tech at Amazon Web Services (AWS) @ Amazon Web Services (AWS)
James Epps's Location
Atlanta Metropolitan Area, United States, United States
James Epps's Contact Details
About James Epps

James Epps is a Outposts Operations Tech at Amazon Web Services (AWS) at Amazon Web Services (AWS). He possess expertise in customer service, leadership, microsoft office, management, training and 5 more skills.

James Epps's Current Company Details
Amazon Web Services (AWS)

Amazon Web Services (Aws)

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Outposts Operations Tech at Amazon Web Services (AWS)
James Epps Work Experience Details
  • Amazon Web Services (Aws)
    Outposts Operations Tech
    Amazon Web Services (Aws) Mar 2020 - Present
    Seattle, Wa, Us
  • Amazon
    It Support Engineer I
    Amazon Jun 2017 - Mar 2020
  • Amazon
    It Support Technician
    Amazon Oct 2012 - Mar 2020
    ♣ Provided onsite support of new startup building♣ Primary IT Project Manager for Career Choice classroom build♣ Perform upgrades and configuration of Cisco IDF switches♣ Completed wireless AP remediation project to correct various issues within wireless infrastructure♣ Responsible for successful rollout of AFE Gift Wrap workstations, which introduced network enabled Zebra printing in our FC♣ Provide on-call support in the event of high severity outages♣ Windows and Linux systems support and troubleshooting♣ Install, test, and troubleshoot applications♣ Diagnose and maintain desktop, laptop, and ThinClient systems♣ Research, troubleshoot and resolve issues in a timely manner and according to SLAs♣ Complete procurement process♣ Partnered with external vendors and contractors to perform tasks such as data cabling needs♣ Project Lead for adding additional cooling units to MDF♣ Created, participated, and executed Change Management activities required for additions, modifications, and deletions to an environment’s systems, networks, and facilities.
  • Acs, A Xerox Company
    Project Support Senior Assistant
    Acs, A Xerox Company Oct 1999 - Oct 2012
    Cross-functional Team LeaderExcels as the lead print room operator and systems specialist for the entire outbound mail print fulfillmentWas a key player in the seamless migration of the outbound mail fulfillment from Troy, MI to the Chesapeake location. This resulted in substantial organization and client savingsInstall and setup new PCsInstall and setup print drivers for various printer typesCommunicate effectively with Client Servicing Representatives who are an important part of Central Operations’ daily activitiesParticipated in numerous system and network upgradesProvide production printing for more than 20 ACS clients Perform system analysis and troubleshooting on all print systemsProvide production printing for more than 50 Towers Perrin Administration Solutions clients Supervise and train production print team members to provide highest efficiency and quality serviceDesign documents utilizing VIPP (Variable Data Intelligent Postscript Printware) programming Write programs to produce VIPP outputDocument and detail all procedures for quick referenceTroubleshoot and decode erroneous print files (PCL, VIPP and mainframe)

James Epps Skills

Customer Service Leadership Microsoft Office Management Training Analysis Troubleshooting Switches Cisco Technologies Social Media

James Epps Education Details

  • Itt Technical Institute
    Itt Technical Institute
    Computer And Information Systems Security/Information Assurance
  • Itt Technical Institute-Norfolk
    Itt Technical Institute-Norfolk
    Electronics Engineering Technology

Frequently Asked Questions about James Epps

What company does James Epps work for?

James Epps works for Amazon Web Services (Aws)

What is James Epps's role at the current company?

James Epps's current role is Outposts Operations Tech at Amazon Web Services (AWS).

What is James Epps's email address?

James Epps's email address is je****@****ail.com

What is James Epps's direct phone number?

James Epps's direct phone number is (206) 266*****

What schools did James Epps attend?

James Epps attended Itt Technical Institute, Itt Technical Institute-Norfolk.

What skills is James Epps known for?

James Epps has skills like Customer Service, Leadership, Microsoft Office, Management, Training, Analysis, Troubleshooting, Switches, Cisco Technologies, Social Media.

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