Network Operations Center Supervisor
Current
Aug 2021 - Present
AeroLeads people directory · profile
James Epps Email & Phone Number
Network Operations Center Supervisor
at
Verizon
1 work email found
@verizon.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Network Operations Center Supervisor
Location
Lorton, Virginia, United States
Who is James Epps? Overview
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Quick answer
James Epps is listed as Network Operations Center Supervisor at Verizon, based in Lorton, Virginia, United States. AeroLeads shows a work email signal at verizon.com and a matched LinkedIn profile for James Epps.
James Epps previously worked as National Transport Network Operations Center Technician at Verizon and Central Office Technician at Verizon. James Epps holds Bachelor Of Information Technology, Computer And Information Systems Security/Information Assurance And Wireless Technology from Stratford University.
Company email context
Email format at Verizon
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{first}.{last}@verizon.com
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AeroLeads found 1 current-domain work email signal for James Epps. Compare company email patterns before reaching out.
Profile bio
About James Epps
I am a Network Operations Supervisor with over 21 years in the telecommunication field. I have been consistently recognized for my ability to resolve technical challenges quickly and cost-effectively. I perform successfully in team and/or self-directed settings and have the ability to implement solutions to manage information security and mitigate risks. I quickly learn and master new technology, extremely insightful, organized, and possess excellent interpersonal skills which makes me a very capable liaison to customers; I listen intently to enable prompt, innovative thinking for deliverance of high quality deliverables and innovative solutions
Listed skills include Troubleshooting, Software Documentation, Telecommunications, Switches, and 22 others.
Current workplace
James Epps's current company
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4 roles
James Epps work experience
A career timeline built from the work history available for this profile.
National Transport Network Operations Center Technician
- Operating personal computer to receive and completing work instructions from supervisor or other designated employees in connection with the provisioning and maintenance of service, and modifying and analyzing some.
- Steadily meet high service standards while handling 20+ technical/mission-critical calls daily
- Assist Central Office Technicians with troubleshooting Hi-capacity digital data circuits from DS1, DS3, OC3, OC12, OC48, OC192, and GIG-E
- Assist Central Office Technicians with maintaining, repairing, provisioning new services, and troubleshooting within various vendor fiber optic multiplexers: Fujitsu, Nortel, Lucent, Tellabs, Litespan systems
- Work directly with engineers to correct circuit designs for Central Office personnel, customers, and vendors
- Keeping detailed records and maintenance logs of work activities and item of equipment involved
Jun 2016 - Aug 2021
Central Office Technician
- Responsible for reviewing and approving new customer orders from engineering designs
- Manage documenting network errors such as: diversity violation or lack of redundancy that can lead to service disruptions
- Conduct Central Office annual audits that include barcode scanning of all office equipment, correct filing of circuit documents, and communication services
- Analyzes and reports on chronic or systematic technical issues across the Verizon network
- Manage Network Field Operations
- Train and manage new Central Office Technicians on proper network procedures
Jan 2001 - Jun 2016
2 education records
James Epps education
Bachelor Of Information Technology, Computer And Information Systems Security/Information Assurance And Wireless Technology
Stratford University
Certificate, Electrical, Electronic And Communications Engineering Technology/Technician
Tesst College Of Technology
FAQ
Frequently asked questions about James Epps
Quick answers generated from the profile data available on this page.
What company does James Epps work for?
James Epps works for Verizon.
What is James Epps's role at Verizon?
James Epps is listed as Network Operations Center Supervisor at Verizon.
What is James Epps's email address?
AeroLeads has found 1 work email signal at @verizon.com for James Epps at Verizon.
Where is James Epps based?
James Epps is based in Lorton, Virginia, United States while working with Verizon.
What companies has James Epps worked for?
James Epps has worked for Verizon.
How can I contact James Epps?
You can use AeroLeads to view verified contact signals for James Epps at Verizon, including work email, phone, and LinkedIn data when available.
What schools did James Epps attend?
James Epps holds Bachelor Of Information Technology, Computer And Information Systems Security/Information Assurance And Wireless Technology from Stratford University.
What skills is James Epps known for?
James Epps is listed with skills including Troubleshooting, Software Documentation, Telecommunications, Switches, Testing, Management, Microsoft Office, and Networking.
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