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James Eugene Email & Phone Number
CX and AI Global Strategic Implementations
at
IntouchCX
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✓ Verified August 2026
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Profile completeness 86%
Current company
Role
CX and AI Global Strategic Implementations
Location
Toronto, Ontario, Canada
Who is James Eugene? Overview
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Quick answer
James Eugene is listed as CX and AI Global Strategic Implementations at IntouchCX, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for James Eugene.
James Eugene previously worked as Business Development Executive at Intouchcx and Owner at Dental Blue Nicaragua. James Eugene holds Master Of Business Administration - Mba, Mba Candidate from Universidad Americana (Uam).
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Email format at IntouchCX
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IntouchCX
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Profile bio
About James Eugene
Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team. Passionate and committed to building highly productive Sales Demand Generation teams to enhance overall pipeline growth. I help empower brands to build stronger relationships with their customers by creating meaningful connections that boost brand, product, and service value.10+ years of experience
Current workplace
James Eugene's current company
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10 roles · 19 years
James Eugene work experience
A career timeline built from the work history available for this profile.
Business Development Executive
Current
Oct 2024 - Present
Owner
CurrentCreated the 1st corporate dental clinic in the country, signing 6 of the 10 biggest Nicaraguan companies to our corporate dental plans.CCN-FOUNDEVER-GRUPOPELLAS-BANPRO-SINSA-LACOLONIAI conducted regular reviews of account performance against established goals, initiating corrective actions as needed to keep projects on track and drive successful results for clients.Expanded revenue opportunities by identifying potential upsells and cross-sells within existing accounts bringing more clients. Developed strong working relationships with clients by maintaining open lines of communication, regularly soliciting feedback, and demonstrating a genuine commitment to their success.
Oct 2022 - Present
Inside Sales Manager - North America
As one of the largest global providers of customer experience (CX) products and solutions.Managed a high-performing inside sales team and BRD's to exceed company targets and quotas consistently. Mentored junior team members on best practices for inside sales techniques, fostering a culture of continuous improvement within the department. Increased sales revenue by implementing effective inside sales strategies and techniques. Optimized lead qualification processes by refining criteria used in identifying high-potential prospects, increasing efficiency in targeting efforts. Implement improvements in the sales administration process
Feb 2021 - Jul 2023
Global Inside Sales Manager
Jul 2019 - Jan 2023
Franchise Development Coordinator - North America
Develop franchising opportunities, generating interest in potential Investors. Generating more than 20 million dollars in revenue.Screen potential franchisees by analyzing investment requirements, lead potential, and, lead experience, and vision of our business concept. Ensure the overall success of the sales process.
Apr 2017 - Jun 2019
Psd Country Manager- Nicaragua
Managed budgets, financial planning, and forecasting to optimize profitability for the country's operations. Managed cross-functional teams to ensure seamless operations and drive business objectives.Led the successful launch of new products in local markets, driving revenue growth and brand recognition. Analyzed market trends and competitor activities to inform strategic decision-making.
Dec 2014 - Sep 2016
Regional Marketing Coordinator
May 2014 - Dec 2014
General Manager Leon Nic.
Oct 2010 - Jan 2012
Cx Associate
2008 - 2010
~2 yrs
4 education records
James Eugene education
Master Of Business Administration - Mba, Mba Candidate
Postgraduate, Specialized Sales, Merchandising And Marketing Operations
Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services
Business Administration And Management, General
Universidad Catolica (Ni)
FAQ
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What company does James Eugene work for?
James Eugene works for IntouchCX.
What is James Eugene's role at IntouchCX?
James Eugene is listed as CX and AI Global Strategic Implementations at IntouchCX.
Where is James Eugene based?
James Eugene is based in Toronto, Ontario, Canada while working with IntouchCX.
What companies has James Eugene worked for?
James Eugene has worked for Intouchcx, Dental Blue Nicaragua, Sitel, My Eyelab, and 3M.
How can I contact James Eugene?
You can use AeroLeads to view verified contact signals for James Eugene at IntouchCX, including work email, phone, and LinkedIn data when available.
What schools did James Eugene attend?
James Eugene holds Master Of Business Administration - Mba, Mba Candidate from Universidad Americana (Uam).
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