• Responsible for recruiting and hiring for all store departments• Responsible for department and store budgets, and commitments• Creating business plans to obtain store and company plans and directives• Management of Profit and Loss to drive store wide profitability.• Responsible for development and management of Sales Team proficiency and productivity• Providing continued career development to all Store Leaders and high potential Full Time employees• Partnership with Market Staff around continued training and development of peer Sales Managers• General Manager when on PTO or away for offsite company/territory meetings

Responsible for recruiting and hiring for all store departmentsResponsible for department and store budgets, and commitmentsProviding support to senior management in regards to sales culture, and monthly one training for all store employeesCreating effective and efficient schedules to ensure a healthy work life balance for employees, while providing second to none client experiencesEnsuring that all Geek Squad Agents handle client data securely in order to prevent any potential data breaches.Training all Geek Squad Agents around proper repair processes and techniquesProviding development to all Geek Squad Agents via monthly, quarterly coaching, and end of the year reviews

Responsible for all computer repairs checked in, ranging from basic software issues, basic hardware issues, complex malware infections, and complex hardware issues. Responsible for training employees on proper repair techniques, and client relation building. Other duties include scheduling associates, leading department training,and integrity of company and client data.

Responsible for driving key business metrics, employee engagement, customer engagement, employee training, and sales excellence. Other responsibilities included inventory management, employee scheduling, and sales floor leadership.