James Fauth Email & Phone Number

Houston, Texas

• Administer user accounts, file permissions groups, and security groups using Windows Active Directory.
• Oversee assignment of work items for the IT Infrastructure group, coordinating resources and communication within IT and between IT and other business segments.
• Manage and maintain file structures and permissions, providing data security and facilitating data access.
• Monitor data backup and provide data recovery solutions as needed.
• Provide high-level technical… Show more
• Provide high-level technical support for issues that are particularly difficult to identify or resolve. Show less

Houston, Texas

• Coordinate high demand and limited resources to consistently and effectively provide support for a pool of 500+ end users.
• Provide high-level customer support for Executives of McDermott, users with unique needs, and our off-site joint venture, FloaTEC.
• Service all manner of technical issues for end users including PC operating system, application, mobile device, virus and malware, data manipulation/backup/retrieval.
• Procure, inventory, image, and maintain desktop… Show more
• Procure, inventory, image, and maintain desktop, laptop, and workstation computers.
• Maintain a high level of communication with end users to coordinate deployment of IT resources.