• Manage and develop new business across existing accounts• Identifying key clients and networking for expansion of current business• Creating presentations and workshops for clients on CRM best practise• Uncovering key needs and matching a solution to meet that need• Proposal development• Developing, implementing and evaluating operational plans• Build strong networks across areas of the existing business• Work with multiple internal stakeholders to ensure clients receive delivery and ongoing support.

• Developing new business across the healthcare industry by utilising existing networks• Identifying key clients and networking • Creating presentations and workshops for clients on KOL best practice. • Uncovering key needs and matching a solution to meet that need• Proposal development• Developing, implementing and evaluating operational plans• Solution based consulting role in KOL management• General management of the Australia business

• Senior position reporting directly to the General Manager and responsible for business in Sydney and Melbourne• Member of ANZ Operating Team• Leading an Account team and Service team • Selling IMS Solutions and providing consulting services to clients based on specific products, needs and risks • Business development and writing proposals and presentations for new clients • People management, coaching and development • Leadership team member• Commercial lead on various projects including acquisitions and training programs • Developing, implementing and evaluating operational plans across Australia • Liaising with global account managers as needs arose • Managing leads, clients and projects in our CRM (Salesforce.com)

• Managing sales across both retail and hospital sectors and associated products • Team development including coaching, KPI setting, motivating and performance management • Managing the overall performance of sales across NSW and setting and achieving quarterly targets • Creating long term business plans • Allocating resources across projects and sale structures• Strategic planning to ensure long term success• Recruitment of new staff

• Analyse territory/market/competitor information to identify strengths and weaknesses• Make recommendations about sales force human/financial resource requirements In conjunction with Sales Team, develop Business Plan for state and territories• Implement and maintain systems to monitor progress towards sales objectives, promotional program effectiveness and competitor activity• Ensure communication and implementation of cycle promotional plans with Sales force• Develop and maintain key internal / external customer relationships. Conduct regular Territory sales and activity analysis to ensure state promotional budgets to ensure activities are directed to areas of greatest potential• Recruit members for sales force, as required• Establish, communicate and monitor measurable performance objectives for individual staff, in line with objectives• Develop and implement schedule for in-field support• Conduct performance appraisals• Address performance issues• Develop and implement leadership strategies, which enhance team motivation.

• Worked closely to develop relationships with key opinion leaders and used these to gain wider acceptance for the products to drive the business in Sydney metropolitan area• Familiar with Hospitals, Account Management and Formulary Listings• Also throughout this time, had many opportunities to provide ongoing training in the Respiratory field for new Representatives

• Responsible for the attainment of sales targets for Respiratory products on the Parramatta territory