James Francis Email & Phone Number

Markham, Ontario, CA

I support the General Partners at Good News Ventures to scout new deals and support up-and-coming entrepreneurs.

Toronto, Ontario, CA

I lead an innovation team whose role was to develop or enhance programs that would drive key metrics at the company including user signups, marking qualified leads, and renewals.To develop new programs we applied useful frameworks including lean startup and design thinking to develop, test and iterate new ideas. As a result, we developed long-term.

Toronto, Ontario, CA

I built Knowledgehook's first customer success strategy and team growing from $0 to over $10M in annual revenue and maintaining a 100% renewal rate throughout my time in the position. In this role I was responsible for recruiting, training, and managing a team of CSM's and a support team. I also worked closely with the product development team to identify.

Toronto, Ontario, CA

I co-founded Knowledgehook, one of Canada's top education technology start-ups and a company whose product helped large school districts be more responsive to student needs in mathematics. We grew the company to over 50 employees, +$10M in Annual Recurring Revenue, and raised $20M in funding. I worked closely with clients to find product market fit for our.

I joined FIRST by starting the first FIRST Robotics team in London, Ontario. I was able to bring together a number of major partners including Thames Valley District School Board, Western University and private industry to support this new initiative. We went on to successfully compete in the world championship in St. Louis, Missouri and starting three new.

New York, New York, US

Working for the PFS arm of Citigroup, I developed a client base of over $10M in AUM and was responsible for training and managing a sales team. I earned Top Sales Professional (Ontario, Mutual Funds) for four consecutive and earned my Certified Financial Planner designation during that time.