James Gabele, Ma Email & Phone Number

Dallas-Fort Worth Metroplex

Leading a multi-national sales team focused on Digital Asset Management, integration platforms, and Salesforce services and products. Responsible for all sales operations. Coaches and mentors account executives, consultants, and project managers on sales practices. Leads account management and account growth for DAM and CyanGate's integration platform..

Dallas-Fort Worth Metroplex

• Sales Manager for a multi-national sales team focused on Digital Asset Management and Salesforce services and products. Responsible for all sales operations. Coached and mentored account executives, consultants, and.
• Established sales forecasting and reporting process.
• Onboarded and manages internal sales technology stack for sales and marketing teams.

Dallas-Fort Worth Metroplex

• Established sales, marketing, and account management practices for a multi-national DAM consultancy. Led Partner Management and Vendor Management activities improving business development, customer retention, and.
• 95% customer retention rate.
• Implemented HIPPA training plan for staff and corporate Privacy Policy for GDPR.
• Established a Managed Services practice resulting in improved customer retention, cross-selling, and customer satisfaction.
• Turned one project into a core product improvement for a key vendor.
• Established corporate legal operations including partner contracts, licensing agreements, MNDAs, Service Level Agreements (SLA), federal contracts, Intellectual Property acquisition, and Master Services Agreements (MSA).

Washington D.C. Metro Area

• Managed payments for four corporate entities: The Heritage Foundation, Heritage Action for America, American Dream Broadcasting Inc., and Intern Housing, LLC.
• Supervised one direct report and one intern.
• Provided timely reports to all levels of management and additional accounting support as needed.
• Provided customer support on AP matters to all levels of staff and management.
• Leverage counterintelligence skills to lead legal and fraud investigations involving staff and vendors. Assisted management in Accounting and Personnel departments with investigations. Tight policies and took proactive.
• Through research, identified a cost reduction measure by comparing two vendors. The researched helped two departments switch vendors resulting in a $100,000 annual savings.

Washington D.C. Metro Area

• Implemented Accounts Payable automation for invoices and check requests processing. Trained non-accounting staff and management how to use it. The change improved invoice data capturing, reduced duplicate payments.
• Increased vendor ACH payments for The Heritage Foundation from 25% of payments transactions to 70% of payment transactions.
• Eliminated all Excel sheet reimbursements by switching staff to use ADP Expense Expert.
• Transitioned W-9 and ACH information storage to a paperless database.

Washington D.C. Metro Area

• Handled Accounts Receivable transactions.
• Supervised 90 truck drivers.
• Reduced order processing time by 50% enabling more on-time deliveries.
• Improved record keeping to help management and sales representatives address customer service issues and quickly address complaints in a professional manner.
• Arranged deliveries and created detail load requests for 59 routes and eight inter-company depots across Virginia, Maryland, District of Columbia, West Virginia, Pennsylvania, North Carolina, and New Jersey.
• Maintained DOT records for drivers.

Dallas/Fort Worth Area

• Improved vendor compliance by researching and pursuing vendor violations. Successful prosecutions resulted in a reduction in vendor errors and an alternative revenue source for the distribution center.
• Reduced calling higher level techs by 75%
• Improved the relationship between the Computer Support Department and other departments by training employees and managers how identify IT issues and prevent problems. As a result, downtime from IT issues was reduced.
• Instituted a preventive maintenance program to address IT issues.
• Assisted in inventory preparation by maintaining the inventory software.

Dallas/Fort Worth Area

• Revised quality control standards to improve the accuracy for payroll calculations.

Dallas/Fort Worth Area

Ma, National Security, 3.75

Activities and Societies: Honors: Magna Cum Laude. Coursework focuses on strategic planning and policy formation. Courses: Intelligence.

Ba, Politics; International Studies, 3.45

Activities and Societies: Student Government and Student Orientation Leader. Studied abroad in Rome, Italy - Spring 2000. Honors: Cum.

Education record