James Gaffney

James Gaffney Email and Phone Number

Associate Director at Lloyds Banking Group @ Lloyds Banking Group
london, greater london, united kingdom
James Gaffney's Location
Telford, England, United Kingdom, United Kingdom
About James Gaffney

I am hard working and dedicated and always giving 100% into everything that I do. I am passionate about the work that I do and I believe I have a positive outlook that can help influence the teams and individuals that I will be managing, even if that means having to work from home or on an evening/weekend. Nothing is ever left undone.I am adept at picking things up very quickly and believe that I would need a minimal amount of training.I am fully self motivated and thrive on good performance and a job well done. I am personable and have proven communicational skills such as verbal, written and presentational.I am very much a people person and thrive on team working and enjoy making and building relationships.Currently studying for my level 5 operations manager certification

James Gaffney's Current Company Details
Lloyds Banking Group

Lloyds Banking Group

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Associate Director at Lloyds Banking Group
london, greater london, united kingdom
Website:
lloydsbankinggroup.com
Employees:
53179
James Gaffney Work Experience Details
  • Lloyds Banking Group
    Associate Director
    Lloyds Banking Group Jan 2023 - Present
    Birmingham, England, United Kingdom
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  • Lloyds Banking Group
    Team Manager
    Lloyds Banking Group Nov 2015 - Jun 2018
    Wolverhampton, United Kingdom
    Team Manager for Education and Treasury Account Onboarding for new to bank SME (Small, Medium Enterprise) businesses• Managing work flow volumes against resource• Building a continuous improvement culture within my own team and department and attending all relevant meetings• Supporting team to meet quality, productivity and delivery targets• Using all relevant and designated decision making tools to aid in analysing, evaluating and reporting findings to upper management• Onsite colleague engagement lead and champion, engaging with colleagues to deliver excellent motivation and recognition across the teams
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  • Lloyds Banking Group
    Assistant Relationship Manager
    Lloyds Banking Group Jul 2014 - Nov 2015
    Wolverhampton, West Midlands, United Kingdom
    Responding to BDM client and introducer enquiries, opening new accounts, supporting clients through the securities process and robust preparation of file management to ensure facilities are drawn in line with bank credit policy and procedures. Undertake the relevant training, coaching and personal development to enhance your capability whilst supporting changes to systems, processes and working practices.
    View
  • Lloyds Banking Group
    Transformational Change Analyst
    Lloyds Banking Group Sep 2013 - Jul 2014
    • Using Vanguard methodologies and systems thinking to look at what improvements can be made to transform the business for the benefit of the customer, colleagues and the business• Stakeholder engagement and management through presentations, conference calls and face to face training sessions• Fact finding, gap analysis, team scoping to understand the processes and procedures in order to engage colleagues during piloting of new ideas
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  • Lloyds Banking Group
    Sme Commercial Securities - Flow Leader
    Lloyds Banking Group Apr 2009 - Sep 2013
    • Managing work flow volumes against resource hours• Capacity planning taking into account holidays and sickness to support business demand• Building a continuous improvement culture within my own team and department and attending all relevant meetings• Supporting team to meet quality, productivity and delivery targets• Using all relevant and designated decision making tools to aid in analysing, evaluating and reporting findings to upper management
  • Singing Tooth Productions
    Operations Manager
    Singing Tooth Productions Apr 2008 - Mar 2009
    • PA service to the company Directors• General office administration • including some HR and Payroll• Sales/Marketing• Creating and managing theatre contacts database• Updating and maintaining website information
  • Capgemini
    Senior Service & Reporting Analyst
    Capgemini Jun 2004 - Mar 2008
  • Schneider Electric
    Customer Service Representative
    Schneider Electric Feb 2003 - Jun 2004

James Gaffney Skills

Leadership Change Management Customer Service Stakeholder Management Business Analysis Banking Financial Risk Business Process Improvement Retail Banking Process Improvement Credit Risk Service Delivery Requirements Gathering Financial Services Project Management Itil Prince2 Project Delivery Risk Management

James Gaffney Education Details

  • Blessed Robert Johnson Catholic College
    Blessed Robert Johnson Catholic College
    English Language And Literature/Letters, Maths, Science, History, Media Studies, Religious Studies

Frequently Asked Questions about James Gaffney

What company does James Gaffney work for?

James Gaffney works for Lloyds Banking Group

What is James Gaffney's role at the current company?

James Gaffney's current role is Associate Director at Lloyds Banking Group.

What schools did James Gaffney attend?

James Gaffney attended Blessed Robert Johnson Catholic College.

What skills is James Gaffney known for?

James Gaffney has skills like Leadership, Change Management, Customer Service, Stakeholder Management, Business Analysis, Banking, Financial Risk, Business Process Improvement, Retail Banking, Process Improvement, Credit Risk, Service Delivery.

Who are James Gaffney's colleagues?

James Gaffney's colleagues are Mark Paterson, Pamela Orr, Malcolm Garton, David Messenger, Kellry Ramsbottom, Daniel Green, Bianka Surmann.

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