James Gallagher

James Gallagher Email and Phone Number

Business Relationship Manager @ Ubisoft
bois, nouvelle-aquitaine, france
James Gallagher's Location
Montreal, Quebec, Canada, Canada
James Gallagher's Contact Details

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About James Gallagher

Extensive experience in telecommunications projects pertaining to on-shore and offshore operations. Passionate about quality and customer satisfaction. Record on improving efficiency, productivity, and profitability through automation, system development and enhancement as well as process improvement. Outstanding interpersonal, communicative and presentation skills. Analytical, articulate and diligent.Specialties: => Project Management PMP Certification (Finishing) PM Document Delivery 5 Years of ProjectDelivery experience=>Process improvement =>Business Analysis =>High resistance to Stress and Ambiguity => Client relations => Multi Tasking =>Coaching Associate/Managerial Levels

James Gallagher's Current Company Details
Ubisoft

Ubisoft

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Business Relationship Manager
bois, nouvelle-aquitaine, france
Website:
ubisoftgroup.com
Employees:
20076
James Gallagher Work Experience Details
  • Ubisoft
    Client Manager
    Ubisoft Sep 2014 - Present
    Montreal, Quebec, Canada
    Ensure communication and collaboration of cross disciplinary and world wide game development teams to deliver AAA games (Assassin;s Creed : 3, Black Flag, Unity , Rogue , Syndicate, Odyssey , Valhala , Tom Clancy the Division 1 and 2 , Trials : Fusion, Rising , Watchdogs 1 and 2 )
  • Ubisoft
    Project Coordinator
    Ubisoft Mar 2012 - 2014
    160 St Viateur
    • Implement world infrastructure projects o World Jira Upgrade o World Perforce replicationo Online Private Cloud proof of concept• Client Management (Game AAA Productions) • PMO o Establish Structure and best practices in collaboration with world teamso Create and implement tools/templates
  • Cirque Du Soleil
    Project Manager- Marketing
    Cirque Du Soleil Apr 2011 - Jul 2011
    • Implement Project Management Tools within Corporate and Show Marketing sectorso Adapted PMP Principles amalgamated to business requirements and Corporate PM maturityo Training and communication of tools • Business Analytics o Elaborated high level business cases for new product/business opportunities • Manage IT Projects Portfolio o Corporate Business Intelligence system database mappingo CRM System requirement mapping o Departmental Marketing database
  • Thevco
    Project Manager
    Thevco Apr 2010 - Apr 2011
    • Implement Structured PMO into current R&D operations. o Using Agile and PMI Principles. o Harmonizing communications between R&D operations from Upper management to Production. • Manage IT and Engineering Project Portfolio o Implementing War Room Generated quick hit projects to Multi Year Product Development Projects through Project Kickoff to Customer Delivery. o Follow-up Communications, Project Status, and Finances through all phases of deployment. … Show more • Implement Structured PMO into current R&D operations. o Using Agile and PMI Principles. o Harmonizing communications between R&D operations from Upper management to Production. • Manage IT and Engineering Project Portfolio o Implementing War Room Generated quick hit projects to Multi Year Product Development Projects through Project Kickoff to Customer Delivery. o Follow-up Communications, Project Status, and Finances through all phases of deployment. o Risk assessment and mitigation. • On site Customer and Distributor relations. Show less
  • Bell Canada
    Process/Analysis/Pm Team
    Bell Canada Jan 2003 - Dec 2008
    IT Integration Projects:• Involved with Multi Disciplinary Projects team, managing the Executing and Monitoring & Controlling Processes. • Projects budget varying between 150k to 10 Million. • Projects benefited from 10% to 80% Workload reduction. IT Enhancement Project:• Developed and produced Business case• Lead Project from Initiating to Closing phases • Managed 2 person project team• Benefits of project reduced resource allocation by 125k by 3rd… Show more IT Integration Projects:• Involved with Multi Disciplinary Projects team, managing the Executing and Monitoring & Controlling Processes. • Projects budget varying between 150k to 10 Million. • Projects benefited from 10% to 80% Workload reduction. IT Enhancement Project:• Developed and produced Business case• Lead Project from Initiating to Closing phases • Managed 2 person project team• Benefits of project reduced resource allocation by 125k by 3rd quarter as per forecasted in business case. Corporate Training Projects • Created and Delivered intra provincial training projects along all phases of the project.• Trained Associate and Managerial staff in System processes• Classes attained operational quality standards within allotted time frame.• Classes Increased operational efficiency by increasing multi disciplinary skills of associates. Offshore Training Projects • Participated in an offshore training assignment for 3 months in New Delhi as well as Teleconferencing seminars. • Coached Peer to Peer as well as classroom sessions.• Updated and created Training documents as well as evaluation tools • Resulting in Increasing quality by 10% Show less
  • Bell Canada
    Workforce Management
    Bell Canada Jan 2002 - Dec 2003
    Workforce Management Team• Developed Work Flow measuring and analysis tools and processes.• Inter-provincial Workforce Management representative• Responsible for Service level agreement assurance• Responsible for Force to Load compliance, pro-actively re-allocating resources in order to optimize efficiency as well as cost avoidance.
  • Bell Canada
    Operational Call Center Representative
    Bell Canada Mar 1997 - Jan 2002
    • Acted as Coach • Translator, integrating Ontario and Quebec processes during provincial unification• Designed GUI and Implemented Call tracking systems• Enhanced automated work system to improve speed of atomization by 15

James Gallagher Skills

Project Management Project Delivery Business Analysis Process Improvement Pmp Visio Agile Methodologies Analysis Crm Management Pmo Project Portfolio Management Quality Assurance Team Management Training Telecommunications Customer Relationship Management

James Gallagher Education Details

Frequently Asked Questions about James Gallagher

What company does James Gallagher work for?

James Gallagher works for Ubisoft

What is James Gallagher's role at the current company?

James Gallagher's current role is Business Relationship Manager.

What is James Gallagher's email address?

James Gallagher's email address is jg****@****ail.com

What is James Gallagher's direct phone number?

James Gallagher's direct phone number is +151460*****

What schools did James Gallagher attend?

James Gallagher attended Mcgill University, Skillsoft, Concordia University, University Of Montréal, Edouard Laurin, Vanier College.

What are some of James Gallagher's interests?

James Gallagher has interest in Project Management, Business Analysis, Coaching/teaching, Corporate Planning, Process Optimization.

What skills is James Gallagher known for?

James Gallagher has skills like Project Management, Project Delivery, Business Analysis, Process Improvement, Pmp, Visio, Agile Methodologies, Analysis, Crm, Management, Pmo, Project Portfolio Management.

Who are James Gallagher's colleagues?

James Gallagher's colleagues are Yuan Jing, Daniel Gosa, Abneer Ejaz, Fernando Castaño Rodriguez, Geraldine Restani, Cassidy Lerman, Costin Trica.

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