Office Manager
Current
Suzi Glover State Farm
May 2019 - Present
AeroLeads people directory · profile
James Garman Email & Phone Number
Operations Executive
at
Suzi Glover State Farm
2 phones found
area 602
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Suzi Glover State Farm
Role
Operations Executive
Location
Phoenix, Arizona, United States
Who is James Garman? Overview
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Quick answer
James Garman is listed as Operations Executive at Suzi Glover State Farm, based in Phoenix, Arizona, United States. AeroLeads shows phone signal with area code 602 and a matched LinkedIn profile for James Garman.
James Garman previously worked as Office Manager at Suzi Glover State Farm and Account Manager at Kristen Kruger State Farm. James Garman holds Bs/Is, Management Information Systems, General from University Of Phoenix.
Profile bio
About James Garman
ELEVATING BUSINESS PROCESS IMPROVEMENT AND DRIVING OPERATIONAL EXCELLENCEI am motivated by achievement and efficiency with a high drive for detail and precision. Known as a highly effective Change Agent for my ability to quickly identify inefficiencies impacting profit, creating innovative intervention strategies, and executing viable solutions that reduce operating costs and/or produce a marked increase in revenue. 20 years of leadership experience in progressively more responsible positions in the finance industry including commercial credit, mortgage, auto, credit cards, and department stores. My operations experience encompasses high volume call centers, customer service, and sales operations/administration. A recent 360 feed-back survey revealed I have strong motivational skills that produce long term results from my managers and their staff, resulting in increased productivity. As Asst. Vice President of Operations with AmeriCredit Financial Services I successfully led the day-today operations of as many as 10 exempt managers with a staff of over 100 employees.STRENGTHS INCLUDEOperations:-Capable of sustaining best in class leadership - ensuring effective structure, better reporting, corporate planning, and seamless workflow processes. -Created an Inbound Customer Service Department to monitor customer requests, while maintaining satisfactory speed of answer, hold, and abandon times. Project Management: -Strategic involvement in corporate level projects to include benchmarking, process flow documentation and final implementation. -Solid ability to communicate with all levels to ensure full understanding throughout the entire project.Training & Development: -Developed and facilitated training programs for new hires, continued coaching and leadership development. -Excellent understanding of diverse aspects of training and learning skills needed to ensure employee engagement and retention.
Listed skills include Process Improvement, Customer Service, Program Management, Coaching, and 9 others.
Current workplace
James Garman's current company
Company context helps verify the profile and gives searchers a useful next step.
Suzi Glover State Farm
8 roles
James Garman work experience
A career timeline built from the work history available for this profile.
Account Manager
Kristen Kruger State Farm
Aug 2018 - Apr 2019
Bank Manager - Mortgage Processing
I am the leader of 2 teams of mortgage processors that consist of a Purchase Team with 4 processors that exceed the contract deadlines of our customers. And, a Refinance Team of 6 processors that are expected to meet closing deadlines of our customers.I ensure accountability for obtaining approvals to close mortgage loans. This process involves contacting.
Jan 2013 - Aug 2018
Operations Director
Pma Fulfillment
Successfully managed and led 4 teams within front office operations: Each team included 2 to 5 employees.Order processing, client services, customer service (call center) and fulfillment operations.Ensure all orders are reviewed for accuracy to minimize errors and reduce downtime.Created and redesigned Standard Operating Procedure guidelines for customer.
May 2011 - Nov 2012
Operations Manager
Leader of 5 teams: Customer Service, Accounting & Collections, National Sales Assistants, Warehouse & Order Processing. Achievements included improving response and resolution times in customer service groups. Implemented new hire training process, continued training process and leadership development. Reducing days to pay and delinquency rates in.
Mar 2008 - Jul 2011
Loan Administration Manager
Leader of 3 teams, new loan underwriting & on boarding, customer service and collections and legal recovery unit: Oversaw loan approval process for new loan applications.Developed and implemented scoring model used to determine loan approval and reduce risk.Facilitate new hire on boarding, training and continued development.Developed and administered all.
Mar 2007 - Mar 2008
Hr Project Manager - Incentive Compensation
Documented all necessary processes and flows.Communicated all necessary program changes with third party vendor. Reviewed and re-designed the current loan officer bonus payment system. Identified 6 key areas to be migrated to SQL Server to increase efficiencies and accuracy.Facilitated remote training sessions with locations throughout the country to.
Aug 2005 - Mar 2007
Avp - Consumer Services - Collections
Personnel Management: Managed staff of 100 plus, including up to 10 exempt.Delinquency Ranges: Managed departments from current account servicing through 120 day delinquent accounts to reduce delinquency and losses.Hiring & Recruiting: Effectively managed recruiting department to monitor attrition rates, and interaction with temporary / placement services..
Dec 1996 - Jul 2005
2 education records
James Garman education
Bs/Is, Management Information Systems, General
Ms/Cis, Computer Information Systems
FAQ
Frequently asked questions about James Garman
Quick answers generated from the profile data available on this page.
What company does James Garman work for?
James Garman works for Suzi Glover State Farm.
What is James Garman's role at Suzi Glover State Farm?
James Garman is listed as Operations Executive at Suzi Glover State Farm.
What is James Garman's phone number?
AeroLeads has found 2 phone signal(s) with area code 602 for James Garman at Suzi Glover State Farm.
Where is James Garman based?
James Garman is based in Phoenix, Arizona, United States while working with Suzi Glover State Farm.
What companies has James Garman worked for?
James Garman has worked for Suzi Glover State Farm, Kristen Kruger State Farm, State Farm ®, Pma Fulfillment, and Troxell.
How can I contact James Garman?
You can use AeroLeads to view verified contact signals for James Garman at Suzi Glover State Farm, including work email, phone, and LinkedIn data when available.
What schools did James Garman attend?
James Garman holds Bs/Is, Management Information Systems, General from University Of Phoenix.
What skills is James Garman known for?
James Garman is listed with skills including Process Improvement, Customer Service, Program Management, Coaching, Human Resources, Leadership, Management, and Sales.
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