James Gary Email & Phone Number

Killeen, Tx, Us

Killeen Area, Texas

Analyze situations, evaluate alternatives, and implement cost effective solutions to resolve customer issues• Work and communicate with a wide variety of people to include peers, vendors, private and public sectors• Perform installation, upgrade, repair of hardware and peripherals• Connect users to the network (LAN) maintaining optimal configuration• Workstation set-up and installation to company standards, and delivery of hardware• Completes assigned tasks and adjusts priorities on a case by case basis• Installation of software applications• Managed multiple accounts in multiple locations, up to 16 simultaneously• Printer, IP Phone and Network support• Expertise with the following, but not limited to units: Dell, HP, Lenovo, Ricoh, Phillips TV and others• Document procedures

Austin, Texas, United States

Greeted customers, resolved customers complaints and/or issues, opened/closed stores, made displays, implemented ideals and directed commercials to increase sales and revenues, outside marketing campaigns, built store displays, trained new employees, conducted interviews and recommended new hires (locally and regionally), assisted customers in establishing new accounts/contracts, programmed phones, repaired phones, conducted computerized cash register to finalize transactions, provided up selling to new and existing customers, countdown registers at end of shifts, made bank deposits and counted money entries in safe, stock store/store room, provided inventory control, unloaded and stocked stock room, attended conferences and traveled to other sites to train staff.

Trained new employees, opened and closed store, made displays, counted register at end of shifts, set-up new contracts, ran credit checks upon verification of identity, programmed phones, provided up selling to new and existing customers, assist with cash handling (deposits, counting registers and counting down safe). Defines, develops, configures and support all computer applications. Oversees implementation, support and inventory control of applications. Develops and implements the most efficient and cost-effective solutions. Evaluates system specifications for business requirements. Develops and prepares computer solutions. Works closely with management to prioritize business goals and information needs

Computer Science And Business Administration

Business Administration, Management And Operations