Deploy and maintain company VMware server environmentDeploy and maintain WAN and LAN infrastructure in the datacenter and remote/corporate officesMaintain Office 365 email and collaboration systemsManage backup and restore tasks for the server environmentMaintain network and endpoint security in the datacenter and remote/corporate officesMaintain Alcatel Lucent OXE phone system and OTMS voicemail

Microsoft Engineer Customer implementations of Lync and Exchange Unified Messaging Create and distribute images on all laptops and desktops resulting in improved efficiency Deploy and maintain Sophos endpoint and server security software resulting in improved efficiency Troubleshoot, order and install replacement parts for endpoint systems Maintain user, email and Lync accounts through Active Directory, Exchange and Lync Servers Deploy and manage domain group policies for the entire forest Create, deploy and maintain SSL certificates both through private CA and public authorities Deploy and manage Lync Mobility to production Lync pool Design, plan and deploy an internal test lab sandbox. Administer the virtual ESX cluster and individual ESXi environments

Created Ghost Images before encryption software was installedDeployed encryption software to laptop endpointsRan help desk tickets as they were assigned

Basic PC troubleshooting in relation to department test equipmentImproved efficiency of the Returns to Taiwan Department