James Morrison Email & Phone Number

San Francisco, Ca, Us

London, Gb

Delivering projects and maintaining systems for a managed service provider.▪ Migrated both customer and internal mail systems to Office 365.▪ Service Manager for Wintel technologies, VMware, HP SANs, QNAP NAS, Veeam.▪ Led landmark project to relocate infrastructure for our flagship customer to remote datacentres.▪ Scoped and on-boarded a number of new customers▪ Re-launched DokuWiki vastly improving structure, breadth & depth of documentation▪ Supported ADDS DNS, DHCP, Group Policy, ADCS & DFS, Windows Server 2008, 2012 & 2016, VMWare vSphere, vCenter and ESX▪ Configured Check_MK Nagios based IT monitoring, PowerShell, Batch and VBS scripts, Windows IIS, Microsoft Office 365 Exchange online (2013 and 2016 equivalent)▪ Projects included: Sophos Central replacement of Symantec EndPoint Protection; High-spec terminal server solution; SharePoint migration; Patch Management Strategy; Active Directory custom Taskpads

Dubai, Jebel Ali, Ae

Supporting the European HQ and consulting for regional offices in Cyprus, UK, Belgium, Germany, The Netherlands, Turkey, and Romania. ▪ Led a comprehensive cloud migration project (Office 365). After succeeding on a regional scale, supported global implementation.▪ Assigned for a 2-year secondment at multi-billion dollar port, working with the comm’s manager to market the port and win EU funding.▪ 20 years’ experience supporting technologies including: ▪ OSs: VMware ESX, Microsoft Windows Server 2012 back to NT 4.0, Windows 10 Enterprise and all previous Windows client OS, Mac OS X, iOS, Android, BlackBerry 7 and 10, Ubuntu Linux ▪ Cloud: Microsoft Office 365, Skype for Business (Lync) online, Exchange Online, Azure AD, Mimecast, AirWatch ▪ Software: Microsoft Office 2016 inc. Project & Visio inc. all previous versions, Microsoft Exchange Online (2016/2013), Exchange 2007, Active Directory, Hyper-V, Symantec Backup Exec, Bloomberg, Meraki, Juniper Junos Pulse, Cisco Call Manager VOIP▪ Project Managed the introduction of Office 365 with Federated Azure Active Directory▪ Produced video and audio files for internal and external communications.▪ Automated the checking of daily backups by coding Excel vbs scripts.▪ Worked closely with senior executives, directors, SVPs, and peers of the realm ▪ Chair of the European HQ social committee, partnering with charities, organising annual events and health & fitness campaigns.

Supporting Global HQ, and multiple offices around central London.▪ Championed the use of Group Policy for management and software distribution.▪ Set up Windows Distribution Services to standardise Windows desktop images▪ Trained and implemented ITIL based procedures and processes.

▪ Supported the events team for The Party at the Palace in commemoration of The Queen's Golden Jubilee, June 2002. My contribution resulted in an invitation to Buckingham Palace for a reception hosted by Her Majesty and Prince Philip.▪ Supported staff at the Pall Mall head office and the expanding Ports department. This included the chairman, Lord Stirling & CEO, Sir Bruce MacPhail

Renewed confidence in the in-house IT support by taking responsibility for the Lower Regent Street office including Pensions and Payroll.

Bescot, Gb

Developed Traffic and Travel GIS

Bescot, Gb

Maintained a dynamic traffic information database for the UK. Produced traffic reports for commercial radio stations, mainly in the Capital Radio group. Recorded RAC Travel News premium rate phone hotlines.