• Promoted from Network and Security Administrator to Assistant IT Director due to superior performance and willingness to take on difficult IT challenges in the workplace. • Chart a successful course of installing, maintaining, and updating all applications, firewalls, network switches, and routers.• Project Management of a new Cisco VoIP phone system, faxing, paging, InformaCast, VGs, Jabber/Expressway, UCCX call center, and emergency responder systems to maximize day-to-day efficiency and performance. • Guide the city’s conversion legacy Cisco 3750 switching infrastructure to a state-of-the-art, full-SDA Cisco network architecture.• Spearhead the installation and maintenance of over 200 Axis security cameras and NVR systems as well as physical access and alarm monitoring systems within all city properties.• Supervise a team of six staff members and managing various network, infrastructure, and security projects.• Pilot the development and implementation of detailed disaster recovery and business continuity (DR/BC) documentation and procedures.• Head the design and implementation of DR site procedures, systems, and location, successfully adding redundancy and an off-site backup to the city’s network.• Evaluate security logs and backups for the city’s network and virtual computing environment to verify system performance.• Launch Cisco Multi-Factor Authentication throughout the city, design security policies, and establish baselines for all city systems to promote network security.• Monitor compliance with HIPAA, PCI, GDPR, CJIS, as well as other local, state, and federal IT requirements.• Implement NIST framework.

• Directed all store and pharmacy operations by orchestrating a weekly complex schedule for over 20 employees. • Executed all HR functions, including interviewing, hiring, employee terminations, and payroll in accordance with corporate policies.• Supervised an operating budget of over $2 million, making strategic budgetary decisions to attain the store’s performance and sales goals. • Verified compliance with corporate guidelines and regulations regarding employee training and certification requirements. • Oversaw the store’s public relations and community involvement strategy to promote positive relations with local residents. • Awarded a professional opportunity to travel to newly acquired RX chains to convert them to Walgreens locations and train senior management on Walgreens guidelines and policies. • Aligned objectives and bridged communications with senior management to plan and implement new policies.