James Gillard Email and Phone Number
James Gillard work email
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James Gillard personal email
A highly experienced IT Professional with strong client facing skills. Skilled in in all aspects of Desktop Support and Trade Floor Support, also in Server Administration. Track record of thriving in high pressure roles, providing exceptional customer services while managing large projects and having notable troubleshooting successes. A capable leader constantly looking to improve the team through training, processes and motivation. Ideally suited to IT roles in any organisation where service delivery is the key objective and initiative is valued.
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It Infrastructure Manager EmeaBechtel Corporation Jun 2022 - PresentReston, Virginia, Us
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It Infrastructure Lead EmeaBechtel Corporation Jun 2022 - PresentReston, Virginia, Us
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Emea Desktop Operations AnalystBank Of America Sep 2020 - Jun 2022Charlotte, Nc, Us -
It Infrastructure Analyst, AvpState Street Jan 2016 - Apr 2020Boston, Massachusetts, UsIn addition to continued Trade floor support and mentoring newer members of the Desktop support team I have also assisted the server team in the following areas:Server builds, hardware issue, resolving issues arising from Nimbus, Trend and security alerts, creating security groups; Storage administration including file permissions, using snapshots, DFS shares, backup administration; patching with Shavlik, WSUS and SCCM; VMWare administration; DNS, DHCP, Group Policy, Powershell. -
Technical Application SpecialistState Street Apr 2011 - Jan 2016Boston, Massachusetts, UsDedicated Trade floor supportSupporting Trade floor applications such as Bloomberg, MarketAxess, TradeWeb, FxAll, Redi+, Thomson Reuters Eikon, Liquidnet and many others.Market Data applications such as Haver, Morningstar, MatlabMany in house and bespoke applications, Numerous Excel add-ins. VIP, white glove support for Traders and other senior staff.Liaising with Developers and Oracle DBA's to resolve issues affecting queries and applications.Installing, configuring and resolving client side issues with Oracle and SQL Developer and python.Mentoring and training newer members of the Desktop Support team
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Desktop Support Team LeadState Street Jul 2008 - Mar 2011Boston, Massachusetts, UsIn addition to Desktop support role my responsibilities included:Supervise permanent staff and temporary staffMentor and train new and temporary team membersConduct performance reviewsPurchasing and Asset ManagementOrganise cover & additional staff for moves and back filling staff absencesTake on IT Manager role for 9 months while waiting for new manager to be brought in from Sidney office.
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Desktop Support AnalystState Street Jan 2007 - Jul 2008Boston, Massachusetts, UsSupport all hardware, software and network equipment for London, Amsterdam, Lugano and Zurich offices including setting up the Zurich office from scratchSupport all trading software and organise install of leased lines for specific applicationsLiaise with Technology staff across the world to resolve issues, specifically with the specialist teams based in California.Trading and market data software supported including Bloomberg, Redi+, BarX, FxAll, MarketAxess, TradeWeb, TradeClear, Morningstar, Haver, Reuters.Desktop support and roll outs for Windows XP, 7, Office 2003, Office 2010, Rightfax, Dell desktops, HP, Lenovo, Dell and Apple laptops, Blackberry and iPhone, iPads, Xerox and HP printers, TCP/IP, LAN, WAN, MPLS, assisting Facilities team with Telecommunications and Video Conference.
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Support AnalystComputer Care (Uk) Ltd Nov 2005 - Oct 2006Leatherhead, Surrey, GbProvided all hardware, software, server and network support to several small businesses. -
Senior Desktop SupportMultiple Companies Nov 2003 - Jun 2005UsResponsibilities included Desktop support, Server support, Network administration,Telecommunications support and roll-outs -
Desktop Support SpecialistIdis World Medicine May 2002 - Jun 2003Desktop support, Telecommunications support involving call centre systems and voice recording, Server administration, Exchange administration, Database administration, training of in-house systems, builds and configuration, roll-outs.
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Desktop Support EngineerMultiple Companies Nov 2000 - Apr 2002UsShort term contracts doing Desktop support, roll-outs, setting up new offices, testing DR scenarios, server administration, hardware repairs and installations, telephony.
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Desktop Integration EngineerBaring Asset Management Limited May 2000 - Oct 2000Basic server administration, roll-outs of new hardware and software, testing for software conflicts, and assisting the Help Desk. -
3Rd Line Configuration EngineerKelly Services Nov 1998 - May 2000Troy, Michigan, UsRole involved building PC images and rolling out the images to PC's returned from branches across the UK and then returning them to the branches. Primary project during this time was Y2K, for which I was nominated for Support Person of the Year.
James Gillard Skills
James Gillard Education Details
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Kingston CollegeAdvanced Philosophy -
Tiffin Boys SchoolChemistry And Biology
Frequently Asked Questions about James Gillard
What company does James Gillard work for?
James Gillard works for Bechtel Corporation
What is James Gillard's role at the current company?
James Gillard's current role is IT Infrastructure Manager EMEA at Bechtel.
What is James Gillard's email address?
James Gillard's email address is ja****@****eet.com
What schools did James Gillard attend?
James Gillard attended Kingston College, Tiffin Boys School.
What skills is James Gillard known for?
James Gillard has skills like Asset Management, Customer Service, Equities, Hedge Funds, Microsoft Excel.
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