James Gilmour Email & Phone Number

Part of a small team supporting approximately 500 staff with their I.T. needs, both at the main office in the Netherlands and other locations within the country. Main duties included:Providing support for Windows 7, Windows 10, Office 2013 and Office 2016Providing support for macOS and iOSTelephone, remote desktop and face to face supportBuilding and maintaining the macOS corporate system imageSetting up and deploying of new computersMaintaining and repairing computersSetting up access to group sharesLeading the printer replacement projectSupporting the video conferencing system

Sole responsibility for designing and implementing the charity’s Intranet which helps support 150 staff members and the charity’s volunteer base. Played an integral role in the design and implementation of the charity’s new public website. Main duties included:Maintenance of the server systems including domain controllers, file servers and an email serverSupporting approximately 150 staff with their I.T. needsDesign and maintenance of the staff IntranetDesign and deployment of the online shop including the preparatory photographyBuilding computer systems and preparing them for deploymentEvent photographyPromotional films

Working in a small team at a young people’s information and advice centre. Sole responsibility for an I.T. suite consisting of a file server / domain controller and 15 workstations. Main duties included:Maintenance of the I.T. and telecommunications systemsSupporting young people and external agencies with their I.T. needsSupporting approximately 10 staff with their I.T. needsMonitoring health and safetySetting up rooms for conferencesPromotional films

Higher National Diploma In Audio And Visual Technology

All 22 units passed, 6 with merits, 5 with distinctions. Units included: Acoustics Video production techniques Video post production Stage.

National Diploma Audio Technology

All 16 units passed, 10 with merits. Units included: Recorded sound production Audio system design Audio mastering MIDI systems

City & Guilds Advanced Sound Engineering

All united passed. Units included: Live sound engineering Sound effects creation Digital audio editing Analog audio editing