James Gitau Email & Phone Number

Doha, Qa

Doha, Qatar

- Maximizing sales at every available opportunity while ensuring that customers receive the highest level of customer service.- I have gained comprehensive sales techniques experience in LTC more so in Liquor & Cigars - Cashiering with 5-star customer service involving proper cash & card payment handling and proper End-of-shift reconciliation via the AX Retail POS system.- Promote targeted products using the FIFO approach to minimize excessive damages, especially in the Food & Confectionary section.- Facilitates stock replenishment, and creating awareness of promotions within the brands to the guests through upselling and cross-selling techniques.- Coordinate to ensure proper allocation of merchandise based on sales trends and demand.- Working in conjunction with the Merchandiser team to maintain an appealing visual display of merchandise, stock replenishment, and making of damage reports.- Identify dated stocks or short stocks well in advance to take steps to avoid lost sales.

Doha, Qatar

AIRPORT GROUND HANDLING OPERATIONS Assisting guests in Hamad International Airport from Arrivals transfers all the way toBoarding of their flights, including assisting disabled passengers (Passengers with ReducedMobility) and designated VIPs. Assisting First & Business Class guests to the Lounges via Hamad International Airport Buggyor Wheelchairs if required.Using Real-Time Flight data to pre-plan for disembarking and Embarking of shortconnecting flights to minimize off-loads especially the remote gates flights.I assisted designated passengers on arrival or transit flights through all airport securityformalities at the transfers, customs, and boarding gates until the cabin seats if required.Providing accurate flight information and queue & crowd management, especially in theImmigration and baggage claim belts sections.

Nairobi, Kenya

Facilitated running of the store by ensuring high level of customer service, merchandising,inventory processes and standards are in place by being the Lead Sales Rep for a team of8 Sales Assistants. I have a diverse sales product experience including Watches, Trendy Outfits, JewelryBeauty products, Households & Electronics products and all kind of Toys in Minisobrand, basically I have a vast experience and product knowledge including Luxury andPremium Products.I managed and ensured accurate stock control and proper display per brand guidelines.This experience equips me to handle luxury goods, maintaining their preservation andpresentation to meet premium clientele standards.I trained staffs to Operated till system (POS), bulk cash & cheques handling, and credit cardtransactions with excellent accuracy levels.I ensured store displays were visually appealing and aligned with seasonal themes, highselling products and promotions. High Visual standards is vital and I can bring this skill to aluxury boutique to showcase products, highlighting their exclusivity and craftsmanship. –Fundamental Merchandizing via use of Miniso brand planogram.

Nairobi, Kenya

-Establishing route plan for my Sales Team-Owning,being accountable for every TDR and their performance- Analyzing Sales revenue data of designated routes -Training TDRs to be motivated all through the sales day.-Hold at least 4 coaching visits per week with team members. Cover the team within a three-week cycle-Generating daily orders via Twiga ltd DMS system.- Giving reports of Daily revenue from all TDRs as per route. -Assist in making of financial reports. -Training Vendors on how to use Twiga Foods Ordering platforms. -Upselling of our targeted product and enlightening our customers on newuploaded products. -Planning and following of daily sales beat (Journey)plan - Recruiting and registering new vendors. -Solving all market issues from the FFVs vendors. -Presenting Daily performance and report to the Team Lead.

Nairobi, Kenya

- The "Market Analysis Maven" conducts research on local food trends and competitor activities.- They use insights to find untapped opportunities for market expansion strategies.- The Maven collaborates with sales and marketing teams for region-specific plans.- Building partnerships with distributors and retailers is their expertise.- They manage the onboarding process for new clients.- The Maven creates market penetration strategies for existing markets.- They lead successful product launches to generate excitement.- Field sales support includes product demonstrations and events.- The Maven collects feedback from customers and clients.- They monitor sales data and market trends for agile adjustments.- As a brand ambassador, they represent the company with passion.

Langata,Nairobi

Update financial spreadsheets with daily transactionsPrepare balance sheetsTrack and reconcile bank statementsCreate cost analysis reports (fixed and variable costs)Process tax paymentsSupport monthly payroll and keep organized recordsRecord accounts payable and accounts receivableProcess invoices and follow up with clients, suppliers and partners as neededProvide administrative support during budget preparation

Bachelor Of Economics And Finance, Economics, Upper - Second Class Honors

Activities and Societies: President Award Scheme Kenya Music & Drama Club Environmental Conservation The Scouts Association

Information Technology - Adl Certificate, Ict, Distinction