James Grantham Email & Phone Number

Sittingbourne, Gb

London Area, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

Manchester, United Kingdom

Manchester, United Kingdom

I was tasked with the management of their website for Europe, the Middle East, and Africa. This included managing the design and usability of the site as well as the back-end via a Sharepoint site which allowed me to ensure everything ‘behind-the-scenes’ was operating effectively and that there were no issues coming from the site.I also oversaw and worked with the IT department on several business improvement projects to better the capabilities of our Sharepoint site which, in turn, would improve our customer-facing website.Much of this work required a strong understanding of our customers along with their needs and wants in order for me to craft a positive digital customer journey. As a result, I would often be required to monitor market research reports (via Mintel) to establish what was occurring in the market.While my primary work consisted of managing the website and assisting in the digital transformation of the company, I was also responsible for the design of adverts, infographics, factsheets, and brochures. This work was heavily reliant on a host of Adobe tools, such as Photoshop, InDesign and Illustrator.

Swindon, United Kingdom

During my time here, I worked with the digital media team to assist with their transition to Adobe Campaign.I was responsible for uploading content to the national newsletter, as well as creating property log-on accounts for Adobe Content Interface. In addition to this, I conducted two affiliate audits to ensure all affiliates were being compliant with the National Trust's standards of practice. I was also tasked with monitoring their Google AdWords and Bing Ads accounts to ensure spending was consistent with the budget and performance rates.Lastly, I worked on the development of their Christmas campaign for 2015. This involved reviewing the primary and secondary research conducted to develop creative ideas on how to appeal to and engage with our new target market.

Msc, Information Technology, Management And Organisational Change, Distinction

Bachelor Of Science (Bsc), Marketing Management, First-Class Honours