James Griffith Email & Phone Number

Auckland, Nz

Auckland, New Zealand

Responsibilities:• Leadership of a growing Pricing team (currently 10 cross functional team members) with full ownership of the ongoing development of our Pricing processes across the Warehouse Group, including the ongoing development and enhancements of scientific pricing tools, process improvements and the incorporation of timely compete pricing information. • Collaboration across all Customer Mission Tribes in the delivery, execution and ongoing measurement of value enhancing pricing… Show more Responsibilities:• Leadership of a growing Pricing team (currently 10 cross functional team members) with full ownership of the ongoing development of our Pricing processes across the Warehouse Group, including the ongoing development and enhancements of scientific pricing tools, process improvements and the incorporation of timely compete pricing information. • Collaboration across all Customer Mission Tribes in the delivery, execution and ongoing measurement of value enhancing pricing strategies that successfully balance a range of objectives relating to margin improvement, customer value perception and preserving units against a challenging market environment of high inflation relative to modest consumer income growth and diminishing discretionary consumer spending. Our internally developed processes tested favourably against international practices through a highly respected international consultancy firm. • Management of the quarterly process to continuously improve the process to seasonally classify our product range by degree of price sensitivity as a key input into our pricing decision making in an increasingly challenging economic environment. • Testing and validating the linkages between our pricing strategies and business outcomes relating to improvements in basket size and internal customer price perception. Oversight of the development of tools that predict the impact on Sales, Margin and Units from price changes, and the subsequent post implementation evaluation to compare performance against expectations. • Ownership of the price optimisation initiative that incorporates a range of key variables to deliver multi million dollar $GP gains over a short time horizon to improve category margins.• Collaborative Stakeholder Engagement across Planning, Buying, Operations, Logistics, Insights and Data Science to ensure pricing initiatives are well informed, widely supported, operationally feasible and commercially successfully Show less

Auckland, New Zealand

Responsibilities:• Responsibilities for leading the financial impact assessment of key product and strategic initiatives as a member of one of Spark’s early adopting Agile tribes.• Lead the pricing and commercial strategy assessment across a range of proposed product initiatives to deliver improved market share across a broader scope of product offerings.• Provide guidance and coaching to other Commercial and Decision Support staff members making the company wide transition to Agile.

Auckland, New Zealand

Responsibilities:• Provide leadership and guidance to a team of 5 direct reports (Pricing Consultants), with full ownership for the assessment of bespoke customer pricing requests for Spark Digital. Total Revenue ~$1.3B p.a. • Ongoing development of effective Price/ Value mapping across the complete suite of Spark Digital products to ensure suitable pricing relativity and the ongoing maintenance of a competitive advantage in the sector.• Identify and recommend new product solutions… Show more Responsibilities:• Provide leadership and guidance to a team of 5 direct reports (Pricing Consultants), with full ownership for the assessment of bespoke customer pricing requests for Spark Digital. Total Revenue ~$1.3B p.a. • Ongoing development of effective Price/ Value mapping across the complete suite of Spark Digital products to ensure suitable pricing relativity and the ongoing maintenance of a competitive advantage in the sector.• Identify and recommend new product solutions to fill existing gaps within pre-existing product sets in order to deliver improved market share and product profitability.• Provide market insight into the ongoing Financial Planning process to ensure ARPU & Volume trends are adequately reflected in Budgets and Forecasts.• Leadership in the Commercial response for significant Enterprise and Corporate deals.• Strategic initiative lead to deliver simplified internal commercial processes to improve deal turnaround times, customer satisfaction and market share.Major Achievements:• Pricing and Financial Modelling lead for the successful development of a new per user commercial construct for a major bid representing a major segment of key customers.• Commercial lead for a wide range of successful single customer RFP responses for Telco and IT customer opportunities.• Delivery of improved deal turnaround times through an adoption of a significant team cross skilling program, driving improved team member engagement, career development opportunities and improved outcomes for customers and internal stakeholders.• Development of a highly engaged team as evidenced by an Organisation Cultural Index survey, ensuring high quality support is delivered, driving improved business profitability.• Recognised as a high performing leader by my direct reports as shown by superior scores in the Management Fundamentals survey results, ensuring an ongoing high level of team performance. Show less

Auckland, New Zealand

Responsibilities:• Leading a team of 9 direct reports:o 4 Pricing Managers with responsibilities for the commercial strategy, market assessment and financial modelling for new and existing products and initiatives across the full suite of Telco and IT services for Spark Digital.o 5 Pricing Consultants with responsibilities for the financial modelling, analysis and commercial assessment of bespoke customer pricing requests.• Regularly review and evaluate product cost assumptions… Show more Responsibilities:• Leading a team of 9 direct reports:o 4 Pricing Managers with responsibilities for the commercial strategy, market assessment and financial modelling for new and existing products and initiatives across the full suite of Telco and IT services for Spark Digital.o 5 Pricing Consultants with responsibilities for the financial modelling, analysis and commercial assessment of bespoke customer pricing requests.• Regularly review and evaluate product cost assumptions to ensure accurate product profitability is reflected in the teams financial modelling.• Working closely with sales and product teams to deliver market competitive commercial solutions.• Provide support to create promotional campaigns to deliver improved sales results and long term revenue and margins. Major Achievements:• Delivery of high staff engagement and employee Net Promoter assessment scores across the Spark Digital pricing team, positioning staff to ensure improved commercial success through the support of a highly engaged support function.• Delivery of high One on One effectiveness scores, ensuring staff member clarity on roles, responsibilities and expectations to ensure improved ongoing team output. Show less

Auckland

Major Achievements:• Completion of the Financial modelling for the Fixed Business 3-year strategic plan, incorporating ARPU, market share and product migration trends.• Commercial lead for the development of major data product initiatives.• Provided strategic guidance and mentoring to a team of Pricing Consultants to ensure the consistent application of Spark’s pricing strategy.

Auckland

Key Tasks Include:-Assistance with the development of the 3 year Group Market driver Financial Planning-Development of the Managed Data strategy-Valuation of a business division considered for divestment-Project in conjunction with Nokia Siemens Networks (NSN) in Singapore which performed a detailed international Benchmarking analysis on the Fixed Business and Mobile network businesses, relative to international counterparts.

Key Tasks Include:-Financial modelling of product price changes and proposition development -Assessment of key long term contract bids-Post implementation reviews of bundle Fixed line offerings. -Modelling of migration strategy of customers from Copper to Fibre delivered product offerings.

Key Tasks Include:-Modelling of Capital investment appraisals-Assistance with the preparation of the annual CAPEX budget-Assistance with the 3 year Gen-i Financial plan.

Key Tasks Include:-Modelling of Capital investment appraisals-Monthly/ Annual management reporting of the financial performance for Gen-i Emerging Business -Quarterly Financial Forecasting/ Annual Budgeting for Gen-i Emerging Business

Bachelor Of Commerce (Hons), Accounting And Finance, First Class Honours

Activities and Societies: Beta Gamma Sigma

Bachelor Or Commerce, Accounting And Commercial Law

Top Commercial Law student 2005

Education record

Chartered Accountant