James Guenther Email and Phone Number
James Guenther work email
- Valid
- Valid
James Guenther personal email
James Guenther phone numbers
James Guenther is a Manager Sales Engineering at Lumen Technologies at Lumen Technologies. He possess expertise in telecommunications, managed services, integration, wan, mpls and 43 more skills. Colleagues describe him as "Jim Guenther is one of the most knowledgable and hard-working technical professionals I have worked with during my entire career. When we met, I was a team lead in MCI's Midwest Major Accounts Support Center and Jim was the team lead for technicians in the Downers Grove switch. During this time, 80% of all switched calls were being processed through Downers Grove, and the pressure was enormous for everyone who supported customers in this region. Jim managed his team and the intense pressure that came with his position with the utmost professionalism. Jim also is a man of his word, whenever he told me he was handling an issue that was all I needed to know. While I often had to "nag" other technical support team leads, I rarely had to ask Jim further questions because Jim never dropped the ball on a customer support issue. In addition, Jim took the time to educate me on important telecom issues and trends, so that I could manage both my external customers and my customer service team. I learned so much from Jim! I highly recommend him for any position that involves technical leadership and customer support." and "Management Skills and Technology"
-
Manager Sales Engineering At Lumen TechnologiesLumen TechnologiesNaperville, Il, Us -
Manager Sales Engineering At Lumen TechnologiesLumen Technologies Sep 2020 - PresentChicago, Illinois, United States -
Post Sales EngineerCenturylink Jul 2013 - PresentGreater Chicago AreaContribute to increasing revenue and sales through managing the overall health and welfare of complex voice and data services for CenturyLink global enterprise customers. Coordinate efforts for the attainment of optimal performance on customer networks that are challenging and unique due to their technical, strategic or complex nature for CenturyLink customers to ensure the highest level of customer satisfaction and CenturyLink profitability.Responsible for identifying new opportunities for growing strategic product sales and revenue through network utilization and optimization studies and proactively presenting recommendations for improvement to our customers. Builds relationships with customers serving as the technical liaison from pre-sales to post-sales. -
Manager Sales EngineeringCenturylink Business Jul 2017 - Sep 2020Oakbrook, IlAs SE Manager I am focused on providing the support, opportunity for development and clear direction for our Sales Engineering team members in order to give them the best opportunity for personal and professional success through exceeding sales goals and their individual continued personal growth. I provide direction to the sales teams for solutions as well as the delivery and operational support for our business. I direct and lead technical resources as appropriate to win significant sales opportunities. I serve as a coach and mentor to a team of pre-sales engineers. Responsible for managing their development through cross training, hiring, retention and skills development programs. I frequently present sales and engineering proposals to our prospective and current customers to help them achieve their business goals. Manage the Sales Engineering workload to ensure customer requests are responded to in a timely and accurate manner. -
Lead Sales EngineerCenturylink Business Apr 2014 - Sep 2020Oak Brook, IlLead technical sales opportunities to ensure CenturyLink customers are educated on and use the extensive portfolio of cloud, hosted, advanced IP networking and Managed Services to add value to their business operations and efficiency.Provided the primary customer facing technical resource for SIP network design and service implementation project for CenturyLink Global Account customers. Ensured network resiliency, packet prioritization and call routing met the criteria for critical voice applications. Designed and implemented a network based security solution – NBS, for a regional Healthcare Clients to enhance their intrusion detection / prevention service performance and administration.Increased revenue growth and retention by identifying new opportunities for additional network resources by performing utilization studies and proactively presenting recommendations for improvement to our customers.Customer advocate who builds relationships and acts as the technical liaison between customer and CenturyLink Senior Management teams.
-
Sales Engineering ManagerLevel 3 Communications Aug 2001 - Apr 2013Chicago, IllinoisTechnical Sales Engineering Professional with over 24 years of experience providing global business communications solutions. Business development team leader with proven success in growing sales and revenues through assessing customer technical needs and creating opportunities to provide relevant solutions that differentiate Level 3 from the competition. -
Senior Sales Engineer360Networks Apr 2000 - Jul 2001Greater Chicago AreaAs a Sr. Sales Engineer, I provided technical expertise and leadership to Corporate Account Managers to help integrate 360Networks products and services to meet Wholesale and enterprise business customer needs. Acted as a subject matter expert in Frame Relay, ATM, SONET, Private Lines, and Managed Network Services -
5E Technical Support Customer AdvocateLucent Technologies May 1998 - Apr 2000Naperville, IlI delivered pre and post sales technical support for CLEC customers who purchased new 5ESS switching systems. Provided 2nd level support for planning, scheduling and executing the network deployment, installation and customer acceptance of the switching system. Implemented counter-measures to ensure customer issues were represented and responded to in an acceptable manner.Facilitated project management and client support to ensure software feature development was delivered on time and with high quality results.
-
Technical ConsultantMci Aug 1985 - May 1998Greater Chicago AreaHeld several positions during my 13 year employment beginning in Operations as a DMS-250 switch tech, then promoted to network operations supervisor, and again promoted to Technical Consultant.Supervised a crew of 9 Technicians responsible for the installation and maintenance of MCI voice and data network circuits. Monitored daily work schedules to ensure the on time delivery and mean time to repair objectives were met or exceeded. As a Technical Consultant, I provided pre-sales technical support to the Corporate National Accounts segment. My primary responsibility was the Design, analysis and implementation of MCI internet service, Frame Relay, Toll Free-Enhanced Call Routing and ISDN Wide Area Networks.
James Guenther Skills
James Guenther Education Details
-
Business Administration And Management, General -
Community College Of The Air Force, AsiaComputer Science
Frequently Asked Questions about James Guenther
What company does James Guenther work for?
James Guenther works for Lumen Technologies
What is James Guenther's role at the current company?
James Guenther's current role is Manager Sales Engineering at Lumen Technologies.
What is James Guenther's email address?
James Guenther's email address is ja****@****ink.com
What is James Guenther's direct phone number?
James Guenther's direct phone number is (720) 888*****
What schools did James Guenther attend?
James Guenther attended Benedictine University, Community College Of The Air Force, Asia.
What skills is James Guenther known for?
James Guenther has skills like Telecommunications, Managed Services, Integration, Wan, Mpls, Unified Communications, Voip, Networking, Pre Sales, Switches, Sales Engineering, Management.
Who are James Guenther's colleagues?
James Guenther's colleagues are Nazanine Apte (She/her), Tripanjan Chatterjee, Marvis Aleem, Eddie Reinhardt, Kelly Douglas, Virginia Scarborough, John Keogh.
Not the James Guenther you were looking for?
-
James Guenther
Greater New Orleans Region5dcc.edu, ccbioco.com, dcc.edu, dcc.edu, startupgrind.com3 +150445XXXXX
-
1futureelectronics.com2 +197877XXXXX
-
2cvshealth.com, cvshealth.com
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial