James Hare Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Responsible for the definition, implementation and ongoing management of PMO services across OCMS within Metro Trains Melbourne.- Management of the Project Management Framework- Definition and management of project control standards- Supply and demand management for Test, BA, Change and PM practices- Portfolio management, reporting and governance - Project.

Melbourne, Victoria, Australia

• Working within the program PMO, responsible for the reporting and collaboration approach of a security program (ROBUST) within the Bureau of Meteorology. Led and implemented automated reporting, tools, delivery.
• Defined the reporting, tools and collaboration needs of the program, to establish best practices for the largest program ever undertaken within the Bureau.
• Development and implementation of processes, tools and reporting for the program delivery framework, change requests, stage gates, health checks, finance, HR, dependency management, procurement and risk/issue management.
• Defined, implemented and maintained an automated reporting capability within the program to improve the scale and standards of reporting for Executive and senior program stakeholders.
• Development and implementation of supporting controls reporting to ensure compliance to the program delivery framework.
• Responsible for the people management of 3 senior analysts and tools procurement budget.

Melbourne, Australia

• Responsible for improving collaboration and productivity within NBNco Network Engineering by understanding processes to enable change in processes, tools and reporting. Responsible for quality control across Network.
• Developed and deployed an automated reporting framework for quality and business process metrics to improve the accuracy and timeliness of decision making.
• Responsible for configuration and training for JIRA for project delivery with the Network Engineering group to increase delivery efficiency.
• Examined the current process, collaboration and productivity landscape for Network Engineering to identify opportunities for uplift.
• Chaired the continuous improvement forum for Network Testing.
• Responsible for the people management of 2 analysts and associated budget.

Melbourne, Australia

• Responsible for the project management of the HICAPS project components within the Cards and Payments Asset Team. Responsible for direct reports, budget, schedule, risk, issues, assumptions, dependencies and quality.
• Managed multiple competing project schedules to track project progress against estimates.
• Leadership of up to 5 project resources from multiple teams.
• Responsible for project finance management and vendor management to ensure delivery on time and budget.
• Led vendor negotiations and contract approval ensuring strong vendor delivery outcomes.
• Captured and maintained risks, issues, assumptions and dependencies across multiple projects ensuring successful project delivery.

• Responsible for the delivery and maintenance of Link Group project tools, reporting and collaboration capabilities. Focused on identifying and implementing improvement opportunities across Business Analysis.
• Establishment of a collaboration services function to deliver collaboration enhancements via SharePoint.
• Implementation of a project process methodology for the PMO group; included the delivery of an end to end knowledge repository aligned to the PRINCE2 methodology.
• Implementation of the technical tools roadmap to uplift practice capability and efficiency.
• Development and implementation of SharePoint training with Superpartners to uplift internal capability.
• Defined and manage a proof of concept use of MS Project Server within a major program to identify efficiencies from tool use.

Melbourne, Australia

• Responsible for supporting the Methods, Tools and Quality team rolling out strategic tools to NBNco IT and Network Construction. Leadership of Agile tools implementation across multi-located teams.
• Provided Agile project coaching to peers within the tooling team to ensure efficient project delivery.
• Defined project structure to align to tool use to ensure efficient delivery.
• Configured strategic tools to support method adoption and improve team efficiency across NBNco.
• Validated the existing toolset against methodology to ensure appropriate tool selection.
• Created, managed and maintained dashboard program reporting for all levels of the tool implementation project to ensure transparency and accountability amongst team members and vendors.

525 Collins St Melbourne

• Responsible for Performance Reporting and Strategy within the IT Integration Services and Data Warehouse groups. Focused on identification of performance issues within the Data Warehouse team and processes.
• Developed reporting framework for senior stakeholder reporting to ensure transparency of outcomes against the strategic roadmap.
• Created, managed and maintained program dashboard reporting to improve decision making.
• Facilitated monthly business reviews across teams, improving decision making against strategic goals.
• Defined operating requirements for JIRA implementation to ensure efficient tool use.
• Managed contractor and full time recruitment to improve recruitment outcomes.

• Responsible for compliance monitoring across NAB Retail IT (T-BA).
• Managed compliance process including creating and maintaining reporting

Responsible for change management metrics within NAB Retail IT.

Responsible for cardholder retention.

Bachelor, Commerce And Economics; Business Law; Econometrics And Economics

Education record