James Hare Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Responsible for the definition, implementation and ongoing management of PMO services across OCMS within Metro Trains Melbourne.- Management of the Project Management Framework- Definition and management of project control standards- Supply and demand management for Test, BA, Change and PM practices- Portfolio management, reporting and governance - Project steering group definition and oversight- Health checks and document reviews- Project tools strategy and management - Technology Change Board strategy and administration

Melbourne, Victoria, Australia

Working within the program PMO, responsible for the reporting and collaboration approach of a security program (ROBUST) within the Bureau of Meteorology. Led and implemented automated reporting, tools, delivery frameworks, control processes (risks, issues, assumptions, dependencies), schedule management, governance, finance, HR and procurement across the program.• Defined the reporting, tools and collaboration needs of the program, to establish best practices for the largest program ever undertaken within the Bureau.• Development and implementation of processes, tools and reporting for the program delivery framework, change requests, stage gates, health checks, finance, HR, dependency management, procurement and risk/issue management. • Defined, implemented and maintained an automated reporting capability within the program to improve the scale and standards of reporting for Executive and senior program stakeholders.• Development and implementation of supporting controls reporting to ensure compliance to the program delivery framework.• Responsible for the people management of 3 senior analysts and tools procurement budget.• Definition and implementation of the transition to remote working via Microsoft Teams in response to COVID-19 for the Bureau.• Development and implementation of a program-wide balanced KPI scorecard to monitor and control the program.• Led the development of performance and delivery reporting for the program to ensure timely decision making.• Governance, procurement and implementation of new program tools such as SharePoint, Power BI, JIRA, ALM, Project Online and Microsoft Teams.• Responsible for the ongoing support and maintenance of the O365 platform with the program.

Melbourne, Australia

Responsible for improving collaboration and productivity within NBNco Network Engineering by understanding processes to enable change in processes, tools and reporting. Responsible for quality control across Network Engineering and working with senior stakeholders to identify and resolve issues.• Developed and deployed an automated reporting framework for quality and business process metrics to improve the accuracy and timeliness of decision making.• Responsible for configuration and training for JIRA for project delivery with the Network Engineering group to increase delivery efficiency.• Examined the current process, collaboration and productivity landscape for Network Engineering to identify opportunities for uplift.• Chaired the continuous improvement forum for Network Testing.• Responsible for the people management of 2 analysts and associated budget.• Established automated quality reporting across key processes for the National Test Facility (NTF).• Published a reporting strategy for Network Engineering and Network Testing to define a path to rationalise existing reporting and tools.• Created SharePoint features (lists/libraries) and training to uplift knowledge management and collaboration across teams.

Melbourne, Australia

Responsible for the project management of the HICAPS project components within the Cards and Payments Asset Team. Responsible for direct reports, budget, schedule, risk, issues, assumptions, dependencies and quality within each project component. Responsible for change implementation and release management for each development work package.• Managed multiple competing project schedules to track project progress against estimates.• Leadership of up to 5 project resources from multiple teams.• Responsible for project finance management and vendor management to ensure delivery on time and budget.• Led vendor negotiations and contract approval ensuring strong vendor delivery outcomes.• Captured and maintained risks, issues, assumptions and dependencies across multiple projects ensuring successful project delivery.• Implemented multiple IT change records across NAB applications without incident.• Facilitated retrospective project workshops to capture lessons learned.• Chaired the Delivery Lead Community of Practice to deliver process improvement.

Responsible for the delivery and maintenance of Link Group project tools, reporting and collaboration capabilities. Focused on identifying and implementing improvement opportunities across Business Analysis, Development and Testing within Link Group. • Establishment of a collaboration services function to deliver collaboration enhancements via SharePoint.• Implementation of a project process methodology for the PMO group; included the delivery of an end to end knowledge repository aligned to the PRINCE2 methodology.• Implementation of the technical tools roadmap to uplift practice capability and efficiency.• Development and implementation of SharePoint training with Superpartners to uplift internal capability.• Defined and manage a proof of concept use of MS Project Server within a major program to identify efficiencies from tool use.• Defined and implemented KPI reporting across the senior management group to drive transparency and accountability.• Responsible for the people management of 7 team members.• Implemented a data quality forum to improve data quality across testing to uplift reporting accuracy for senior stakeholders.

Melbourne, Australia

Responsible for supporting the Methods, Tools and Quality team rolling out strategic tools to NBNco IT and Network Construction. Leadership of Agile tools implementation across multi-located teams.• Provided Agile project coaching to peers within the tooling team to ensure efficient project delivery.• Defined project structure to align to tool use to ensure efficient delivery.• Configured strategic tools to support method adoption and improve team efficiency across NBNco.• Validated the existing toolset against methodology to ensure appropriate tool selection.• Created, managed and maintained dashboard program reporting for all levels of the tool implementation project to ensure transparency and accountability amongst team members and vendors.• Responsible for the people management of 2 analysts.

525 Collins St Melbourne

Responsible for Performance Reporting and Strategy within the IT Integration Services and Data Warehouse groups. Focused on identification of performance issues within the Data Warehouse team and processes.• Developed reporting framework for senior stakeholder reporting to ensure transparency of outcomes against the strategic roadmap.• Created, managed and maintained program dashboard reporting to improve decision making.• Facilitated monthly business reviews across teams, improving decision making against strategic goals.• Defined operating requirements for JIRA implementation to ensure efficient tool use.• Managed contractor and full time recruitment to improve recruitment outcomes.• Managed the end to end test change management process to ensure a transparent and efficient change process.• Responsible for the people management of 1 analyst.

Responsible for compliance monitoring across NAB Retail IT (T-BA).• Managed compliance process including creating and maintaining reporting

Responsible for change management metrics within NAB Retail IT.

Responsible for cardholder retention.

Bachelor, Commerce And Economics; Business Law; Econometrics And Economics

Education record