James Doherty Email & Phone Number

Raymond, Ohio, United States

Warren, Michigan, United States

In my role as a Senior Systems Engineer at GM/OnStar, I have been instrumental in providing comprehensive support to system users, fostering a culture of technical proficiency and effective problem-solving. I have played a vital role in the development of cutting-edge hardware and software specifications, facilitating the seamless integration of OnStar devices into a state-of-the-art 4G LTE network. This has not only delivered advanced connectivity solutions but has also prioritized the safety of our customers.I have been responsible for overseeing the verification and validation of newly developed OnStar devices across various networks, including GSM, UMTS, and LTE. My commitment to ensuring flawless performance and reliability aligns with the highest standards of quality and performance. I have also been actively engaged in the identification and swift resolution of complex cellular network issues, crucial to maintaining the seamless operation of OnStar devices. Furthermore, my proactive approach to recommending and implementing system updates and enhancements, guided by rigorous technical reviews, has contributed significantly to continuous improvement and technological advancement, ultimately enhancing our overall operational efficiency. In addition, I spearheaded the effortless integration of OnStar technology into Cruise Automation's cutting-edge autonomous vehicles, revolutionizing the way these vehicles interact with their environments and enhancing the safety and connectivity of every ride.

Detroit, Michigan, United States

During my tenure as a Network Operations Engineer at GM/OnStar, I played a pivotal role in enhancing communication capabilities by spearheading the creation of comprehensive specifications and the establishment of SMS services from OnStar to SMS aggregators. This initiative significantly contributed to more efficient service delivery, ensuring seamless connectivity for OnStar users.My responsibilities extended to the proactive identification and resolution of network trouble spots through advanced data analysis techniques, preventing potential network failures and bolstering service reliability. I also prioritized meticulous documentation for every support ticket, actively contributing valuable insights to the knowledge base, thereby fostering a culture of continuous improvement and streamlining issue resolution processes. Collaborating effectively with diverse cellular service providers was another key aspect of my role, ensuring the seamless integration and optimal performance of OnStar devices on their networks, thereby enhancing the overall user experience and safety. Additionally, during my tenure, I took the lead in strategically expanding OnStar technology into promising international markets, spanning China, the Middle East, and Mexico. My unwavering focus was on deftly maneuvering through complex regulatory approvals and executing OnStar's best practices with impeccable precision. Designing and developing RF solutions for automotive applications. Designed RF structures and subsystem assemblies, focusing on 4G and LTE modules.

Troy, Michigan, United States

New York, New York, United States

Mclean, Virginia, United States

Columbus, Ohio, United States