James Harrington Email and Phone Number
James Harrington work email
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James Harrington personal email
EXECUTIVE SUMMARYProgram Manager and Engineering Product Leader with 8 years of success in data intensive fields. History of improving efficiency, productivity, and profitability through automation and process improvement. Record of implementing new go to market strategies, presenting to General Managers and Executives, and cross departmental coordination. Proven record of implementing new reporting and KPI metrics driving positive organizational change. Outstanding interpersonal, motivational, and presentation skills.EXPERIENCE AND CERTIFICATIONS• 8 years of customer facing experience delivering technical products • 7 years of product and program management experience• 7 years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience• 8 years of experience working in or partnering in customer success, customer services, or product management organizations• 6 years of Software Development, Hardware, and Firmware Implementation Management• 6 years of experience with Agile/Scrum Delivery• 6 years of experience in data aggregation, data warehousing, ETL, data visualization, and similar concepts• ROB support experience • Scrum Fundamentals Certified, Scrum Master Certification (CSM) (In-Process)• MIT Sloan & MIT CSAIL Artificial Intelligence: Implications for Business Strategy Program Certification (AI, ML, NLP)• Corporate Supervisor Training Certification • Digital Shelf Essentials Certification
Berkshire Hathaway Specialty Insurance
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Senior Business Analyst, Enterprise Business SolutionsBerkshire Hathaway Specialty InsuranceBoston, Ma, Us
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Senior Strategic Program ManagerPricespider Feb 2024 - Aug 2024Irvine, Ca, Us• Tasked with overseeing the execution and delivery of value across all GTM Products (multiple SaaS) for strategically chosen accounts. Each account being of our highest revenue customers with a strategic vision to increase their spend with PriceSpider. Each account under my management was a global customer and required coordination, reporting, and execution in every major continent.• Tasked with being the Technical Owner for our largest +$1M ARR clients, • In my recent role as a Sr. Strategic Program Manager, it was my responsibility to act as Technical Owner and lead consultant to my employer’s largest clients by dollar value. • I was in charge of managing multiple revenue generating SaaS products for each of my clients across all their brands (300+ logos). • I was in charge of ensuring customer renewal, as well as integrating our ecommerce performance data with their internal systems, making out portfolio of SaaS product stickier. • While in this role, every one of my customers increased renewal rate comparative to previous quarters. I oversaw all implementations of new products purchased and helped facilitate pre-sales activities related to the sale. • Successfully implemented new Product Innovations for all my clients• Lead Product Roadmap discussions as the voice of the customer• Conducted Quarterly Business Reviews • Managed and coached less senior PMs -
Agile Project ManagerDonnelley Financial Solutions (Dfin) Dec 2023 - Feb 2024Chicago, Illinois, Us• Tasked with overseeing the execution, development and delivery of an autonomous (AI) tagging solution for SEC filing of fortune 500 clients • Required to guide this new technology to apply training models for autonomous document identification, tagging, and filing.• Conducted daily stand-up meetings and daily scrum processes• Reported directly to Head of all Engineering Programs and VP of Engineering• Ensured clarity around priorities and goals for the entire functional area• Worked with senior management and other peers for strategy development and execution planning -
Engineering Program ManagerOutfront Media Nov 2022 - Aug 2023New York, New York, Us• Tasked with overseeing the execution and delivery of multi-Billion dollar network implementation with New York MTA. Management involving working on complex hardware, firmware and software engineering products related to company engineering roadmap. • Ran the development and implementation of all Hardware solutions • Acted as the head of vendor management for Hardware, Firmware and Software vendors• Conducted daily stand-up meetings and daily scrum processes• Reported directly to Head of all Engineering Programs and VP of Engineering• Was in charge of contributing hardware, firmware and software projects to the overall company engineering roadmap• Designed and implemented cloud based management systems for device management (Docker, AWS)• Ensured clarity around priorities and goals for the entire functional area• Managed overall financial budgeting for my function• Was involved in long-term business planning at the managerial and executive level• Worked with senior management and other peers for strategy development and execution planning• Acted as a consultant to the MTA on their performance and budget management• Managed and coached less senior PMs -
Enterprise Program ManagerEdge By Ascential May 2021 - Nov 2022Baltimore, Md, Us• Tasked with overseeing the execution and delivery of value across all GTM Products (multiple SaaS) for strategically chosen accounts. Each account being of our highest revenue customers with a strategic vision to increase their spend with Ascential Digital Commerce. Each account under my management was a global customer and required coordination, reporting, and execution in every major continent. • Tracked Revenue, Issue Management and Relationship Management in SFDC• Each account in my care was responsible for over $1 million in revenue per year, and each renewed under my leadership• In charge of implementing new software data analytics for each of my clients• Clients were all global so needed to be compliant with GDPR• Worked in collaboration with clients on their yearly and quarterly goal setting meetings • Ran cross functional collaboration across data science, software engineering, sales, marketing, and finance• Provided guidance for direct reports• Was involved in long-term business planning at the managerial and executive level• Managed overall financial budgeting for my client’s technical solutions spend• Helps each client meet their data analysis, consulting, and revenue growth goals• Acted as a consultant for my clients in drawing up an executing additional projects in line with their budget and goals• Managed and coached less senior PMs -
Project ManagerSealed Air Corporation May 2018 - May 2021Charlotte, Nc, Us• Focused on serving leading ecommerce businesses, I served as the key decision maker and coordinator in implementing full fulfillment systems. Often tasked with overseeing projects ranging from $100,000 to over $1,000,000 for the largest brands in the world. Developed new reporting and metrics for departmental performance and presented findings and analysis quarterly to Senior Leadership Team. Managed projects primarily in the North American market, but also in all other global regional markets.• Ran and managed onsite visits presales, in life, and at sign off • Acted as Product Owner for 3 platforms, each exceeding AOP by 25%• Ran cross functional collaboration across Mechanical Engineering, Electrical Engineering, Software Engineering, Sales, Marketing, Operations, and Finance• Implemented new reporting data that was shared monthly with Senior Leadership Team• Improved the business processes for each department through analysis and collaboration -
Team LeadHarvey Performance Company Jun 2016 - May 2018Rowley, Ma, UsResponsibilities• Maintain daily operations for customer service and technical support• Manage regional coverage for territory (Western US, Canada & Mexico)• Complete sales campaigns enabling company growth -
Team LeadHarvey Performance Company Jul 2015 - May 2018Rowley, Ma, Us
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Technical SalesHarvey Tool Jun 2015 - Jul 2015Rowley, Ma, Us -
Vacation Sales SpecialistStratton Mountain Resort Dec 2014 - Jan 2015Stratton Mountain, Vermont, Us• Achieved the second highest conversion rate in sales for the month of December.• Sold season passes, private lessons, ski school, lift tickets and rentals to customers.• Completed training in two days and shadowed the top sales associate to achieve sales goals and develop strategies for success. -
Sales InternWten Jun 2014 - Nov 2014UsWorked with sales team on advertising campaigns. Ran and submitted ad reports to various employees within the company. Worked independently on designing and updating a campaign tracker that reports if a campaign is reporting expected numbers and calculates if the campaign is going to make its quota based on current progress. -
Patent AssistantKittihawk Jun 2013 - Aug 2013• Designed individual components of an outward attaching apparatus for faster movement and control of sunfish sailboat.• Created prototype out of wood to simulate final design.
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Autocad TechnicianCustom Design And Engineering Jun 2012 - Aug 2012Used AutoCAD to lay out plans for new building’s electrical plans, mechanical plans, as well as pluming plans.
James Harrington Skills
James Harrington Education Details
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Massachusetts Institute Of TechnologyArtificial Intelligence -
Union CollegeAnd Linguistics
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North Shore Community CollegeCourse Completion: Supervisory Skills Training
Frequently Asked Questions about James Harrington
What company does James Harrington work for?
James Harrington works for Berkshire Hathaway Specialty Insurance
What is James Harrington's role at the current company?
James Harrington's current role is Senior Business Analyst, Enterprise Business Solutions.
What is James Harrington's email address?
James Harrington's email address is jh****@****ool.com
What schools did James Harrington attend?
James Harrington attended Massachusetts Institute Of Technology, Union College, North Shore Community College.
What skills is James Harrington known for?
James Harrington has skills like Leadership, Customer Experience, E Commerce, E Business, Powerpoint, Requirements Analysis, Cross Departmental Coordination, Autocad, Agile Project Management, Sales, Event Planning, Data Analysis.
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