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James Haskell is listed as Customer service champion with business analysis skills driven to deliver excellent experiences and process improvements based in Ashburn, Virginia, United States. AeroLeads shows a matched LinkedIn profile for James Haskell.
James Haskell previously worked as Business Analyst II at Atpco and Senior Business Analyst at Atpco. James Haskell holds Bachelor Of Science - Bs, Secondary Education And Teaching from University Of Maryland.
I am a customer support and business analysis professional with deep experience in account on-boarding, application adoption and process improvement. My strengths include listening to customer issues to assess problems and quickly developing remedies. I have achieved many customer satisfaction awards and high efficiency resolutions and am interested in building upon my experience and continuing to support customers in my next role.
A career timeline built from the work history available for this profile.
Dulles, Virginia, United States
- Facilitated airline account onboarding and offboarding between the customer users and multiple ATPCO departments.- Analyzed, developed and implemented standard procedures (SOP) for customer onboarding, document processing, User ID and application access processing across multiple departments.- Coordinated sales contract processing and application access.
Dulles, Virginia, United States
- Coordinated Microsoft Dynamics 365 and ServiceNow applications for airline accounts and customer users.- Developed data reporting procedures (SOP) for internal and external customer report requests.- Supported ATPCO data update projects as needed.
Dulles, Virginia, United States
- Mentored colleagues on data coding and auditing procedures.- Consulted with airline customers regarding their data intent and advised solutions for the desired results.- Represented ATPCO at an industry conference in Bogota, Colombia.- Developed standard procedures (SOP) for coding more technical data applications.
Dulles, Virginia, United States
- Provided consulting for airline customers to deliver their data intent in ATPCO applications.- Audited and mentored colleagues work for quality control and coding best practices.- Processed airline customer instructions to deliver their data intent in ATPCO applications.- Facilitated internal data clean-ups and projects for better data integrity.
Reston, Virginia, United States
- Developed sales with existing and new government customers- Provided quotes on requested products and services- Developed new vendors and discounted pricing
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James Haskell is listed as Customer service champion with business analysis skills driven to deliver excellent experiences and process improvements.
James Haskell is based in Ashburn, Virginia, United States.
James Haskell has worked for Atpco and Government Scientific Source, Inc..
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James Haskell holds Bachelor Of Science - Bs, Secondary Education And Teaching from University Of Maryland.
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