Leading the delivery of a key project to the Group's largest customer.

Advising on and supporting the development of Solace Global's Automotive cyber security GTM strategy.

During this tenure, I was responsible for directing strategic vision and daily operations across technical, product, sales, and client services divisions. I am mainly involved in formulating and leading the execution of innovative business strategies for sustained growth. Moreover, I organised the company's activities to achieve strategic business objectives.My key achievements in this role have been:• Steered two successful private equity investments (Tenzing acquisition, subsequent sale to Livingbridge)• Attained 105% annual recurring revenue retention, maintained 40% EBITDA margin, and delivered 20% YOY sales growth• Boosted subscription retention to over 90% and annual recurring revenue retention to over 100%• Accomplished technical transformation and re-platforming, enhancing system capabilities and performance• Revamped sales and client services team structure, optimising collaboration and efficiency

In this position, I introduced cutting-edge software delivery lifecycles based on agile development methodologies, incorporating robust governance and reporting systems. Moreover, I set performance benchmarks, operational objectives, productivity enhancements, and cost-cutting measures that elevated output, product excellence, and customer contentment.The benefits I brought during this role were:• Restructured technical, project management, and customer services teams, maximizing productivity, quality, and client satisfaction• Diversified company's product offerings, broadening market reach and capturing new opportunities• Founded PMO and established company-wide standards across project management functions• Spearheaded re-platforming of the company's products from legacy systems to modern Microsoft technology stack and architecture• Revamped and scaled all software engineering operations, optimising resource allocation and efficiency• Launched a new, high-performing SaaS product, expanding the company's market presence

In this role, I oversaw the entire sales cycle of all products while executing a strategic plan to amplify market share. I steered a compelling sales vision, offering training and mentorship to junior and senior staff members. Additionally, I implemented strategies through regional directors, while supporting critical areas of the sales cycle, such as product presentations and contract negotiations with substantial new business prospects.Selected contributions for this role were:• Achieved outstanding average of 15% YOY revenue growth• Boosted market penetration of core products from 10% to 20%, capturing larger share of industry• Implemented Salesforce aimed at streamlining sales processes and enhancing team productivity• Forged strong relationships with numerous OEMs and decision-makers at top UK dealer groups• Devised and executed marketing strategy, including the appointment of a leading industry Press Relations firm, amplifying brand visibility and recognition

Managed a portfolio of accounts selling foreign exchange and foreign exchange related financial products.