James Hoff Email & Phone Number

Chicago, Illinois, United States

A member of both Truist Dealer Financial Services and Regional Acceptance Corporation’s Management Teams that also directly markets both auto finance programs in the Chicago South territory for the company. • Top Non-Prime Auto Loan Volume Producer for Regional Acceptance’s Great Lakes Center driving in over $2M per month on average for loan volume and over $12M YTD• Exceeded 120% of goal and greatly increased the business in IL for Truist’s prime auto division• Built up the dealer base for the Truist prime auto program in an underdeveloped IL area• A leader in Dealer Utilization for both overall and multiple funding dealers in Regional’s Region 1• A go to resource for Salesforce.com, Reporting and Market Development to help overall efficiency• Continue to assist in managing various national dealer related processes• Only person in the company with this multiple responsibility management and direct sales position

Chicago, Illinois, United States

Regional Sales Leader over both of Regional’s Central and West Regions. Responsible for managing all aspects of the sales process for Regional’s non-prime auto program across two thirds of the country. Directly managed the Relationship Managers in both the Chicago and Great Lakes Centers. Marketed our program to a smaller version of my original Chicago South territory. • The newly created 18 member West Region Sales Team led the company in volume production by booking $765 Million in 2022 during my tenure• In 2021, the 13 member Central Region Sales Team was at 107% with over $218 million booked by the end of the 3rd Quarter when we started to transition the regions under my leadership • Personally led both the Chicago and Great Lakes Centers in Regional loan volume production• Multiple time Cornerstone winner for productions results in booked loans and applications• Consistently achieved my Integrated Relationship Management Objectives • Established new and grew relationships with national auto groups• Set up and delivered a national sales training program • Part of the team that set up objectives and goals for Central and west Region Business Centers • Produced the marketing materials to roll out various program updates nationwide• Assisted in setting up markets and establishing training for the new dual sales team in 2023• Serviced both Direct and Indirect Reports to help them achieve their desired results • One of only two people to ever achieve this level of sales role at Regional Acceptance

Chicago, Illinois, United States

A player / coach role where I managed the Chicago Business Center’s Relationship Managers in Illinois, Wisconsin and Minnesota in addition to continuing to directly service a smaller number of dealers in my original Chicago South territory.• Under my guidance, all 5 of the Chicago Center’s markets grew in loan volume• Had a direct report achieve the first ever quarterly Sales Cup from a tough Central IL market• Had another Relationship Manager win the annual Sales Cup for 2013 from the WI market • The Chicago Center experienced record years for both profits and loan volume during my tenure • Remained the top individual producer for loan volume in the Chicago Business Center • Had a personal record loan volume year in Chicago South in 2012 at over $29 million in loans• A leader in achieving Integrated Relationship Management Objectives • Ranked toward the top of the company in dealer utilization ratio and capture rate • Designed national marketing promotions for the company to roll out new programs and updates• Chosen as 1 of only 3 Regional employees for BB&T’s Management Mentor Program in 2012• Was 1 of only 2 people chosen for this newly created role in the company in 2010

Chicago, Illinois, United States

Initial marketer of Regional Acceptance Corporation’s non-prime program in the Chicago South territory. • Built from scratch the top loan volume producing market for all of Regional by the end of 2008 at over $27 million in loan volume• Was assigned all 3 Illinois territories in 2009 and again finished #1 in loan volume for all of Regional • My Chicago South market was the top producer in the Chicago Center for loan volume every year• Set new volume production records in both Chicago North and Central Illinois in 2009• Chosen to work on our largest ever Portfolio Acquisition in December 2009

Jacksonville, Fl.

Marketed National Auto Finance's nine-tier non-prime automobile finance program to dealerships in their Northern Illinois market.• Established a new territory record for deals booked multiple times • Exceeded my contract volume goal in every full month in the field in 2004• Doubled contract volume and active dealer base in the 4th Quarter of 2004 versus the previous year• Lead the company in new dealer activations in October 2004• Consistently finished above the company averages for contract capture rate and book to look ratio

Addison, Il.

Marketed the I.N.S. product line of temporary coverage binders and full coverage insurance policies to automobile dealerships in the Chicagoland / Northwest Indiana market• Activated approximately 50 new dealership accounts which was 25% of the I.N.S. dealer base• In the 1st Quarter of 2004, with my assistance, I.N.S. increased their policy business by 46% and binder business by 10% versus the previous year

Oak Forest, Il.

Finance Manager brought on to increase the dealership's sub-prime auto finance business. Supervised every step of completing a sub-prime deal from initial customer contact to getting the deal funded. Also handled some of the dealership's prime finance business as well. Completed Market Scans Information Systems, Inc. training in Ohio.

Harvey, Il.

Main responsibilities included selling financial products, having a thorough knowledge of the lenders' programs, verifying customers' stipulations and checking structures to avoid funding delays.• Assisted in making Bob Watson Chevrolet one of the top sub-prime finance departments in the Chicagoland area.• Worked in a high volume sales fast paced environment. This store delivered 250 to 300 vehicles a month• During my tenure, the Finance Department's income increased from $600 to $800 in profit per vehicle

Alsip, Il.

Ran the primary auto credit side of the Finance Department for the dealership. • Reached the top bonus level in terms of product penetration in every month completed• Achieved as high as a 73% service contract penetration, a 57% GAP penetration and $1227 per vehicle in profit. • Helped to maintain GMAC's Platinum Plus status for the dealership.

Melbourne, Fl.

Marketed the David Lewis & Associates Finance & Insurance Training Programs to automotive dealerships in Northern Illinois and Indiana.

Merrillville, In.

Accountable for operating the entire Finance Department.• Achieved VIP Status with Toyota Financial Services for the first time in Star Toyota's history• Increased the Finance Department's revenue by over $200 per vehicle• Personally averaged $800 profit per qualified vehicle • Drastically increased the dealership's sub-prime finance business.

Chicago, Il.

Main responsibilities were to sell financial products and obtain a financial lender for Gillespie Pontiac's predominately sub-prime automobile customer base.• During my tenure, the GAP penetration and profit per service contact had doubled • The department's profit per vehicle increased over $200 per unit• Personally averaged over $800 per vehicle in back-end profits• Assisted in making Gillespie Pontiac the #1 Sunfire dealer in the country, the #1 Pontiac dealer in Chicago and the #2 Pontiac dealer in the region

Oak Lawn, Il.

Main responsibility was to sell financial products to Mike Haggerty's automobile customer base.• Personally averaged 116% in combined addition (59% service contract penetration, 34% life insurance penetration and 23% disability insurance penetration) as well as over $800 in profit per vehicle.• Lead the way in increasing the departmental revenue over $300,000 from the previous year and drastically increasing the financial product penetrations and sub-prime business.

Chicago, Il.

Marketed STAMCO's ability to be a complete vendor for office supplies and services to various businesses in the southern areas of Chicagoland. Successfully completed Compaq's Sales Certification Course.

Orland Park, Il.

Sold copier and facsimile systems to various entities in Illinois. Promoted to a major accounts position from a Territorial Account Representative that covered the Orland Park, IL. area. Marketed to various Christian organizations through the Christian Purchasing Network. Successfully completed Solution Selling I.

Glen Ellyn, Il.

Marketed the sub-prime auto finance programs of Banc Financial, Inc. and Banc Motor Acceptance Corporation as well as the Endeavours of Illinois' own United Car Care and Select Vehicle Loss Programs. Assisted automobile dealers in putting together financial packages for their sub-prime customers.

Joliet, Il.

Marketed MetLife's various insurance and financial investment products. Successfully completed the Marketing Associate Training period. Attained a State of Illinois Life, Accident and Health Insurance License.

Highland, In.

The company sold advertisements and created the local athletic departments' gameday programs. Supervisor of the day to day sales operations of the company which included business to business marketing, telemarketing and mass mail marketing. • Top selling sales representative in 1996

Chicago, Illinois, United States

I took inventory and stored the merchandise that came into Chicago via Ships and Barges.

Chicago, Il.

I took inventory and stored the merchandise that came into Chicago via Ships and Barges.

Chicago, Il.

Managed all of the day to day operations of the sports card business. Took care of all of the ordering, purchasing, displaying, selling, trading and researching of the sports cards. Also, assisted in the food sales side of the business at times.

Ba, Marketing

Activities and Societies: President - Student Government Association (1995 - 1997), Marian Hall Senator - Student Government Association.

Diploma, General Studies

Activities and Societies: National Honor Society, Varsity Football, Spanish Club, Varsity Volleyball