James Hoff Email & Phone Number

Texas, United States

1401 Shoal Creek Highland Village Texas

Owner TEEZ Salon and Spa LLC and Lead Hair Stylist

1401 Shoal Creek Highland Village Texas

Owner TEEZ Salon and Spa LLC and Lead Hair Stylist

1401 Shoal Creek Highland Village Texas

Owner TEEZ Salon and Spa LLC and Lead Hair Stylist

151 Spanish Street

Roanoke, Texas

151 Spanish Street

Cape Girardeau, Missouri

Cape Girardeau, Missouri

Responsible for driving a best in class selling and service culture that supports Macy’s initiative, omni channel strategies and magic selling within the Jewelry Complex in partnership with Jewelry District Director. Supervises daily selling activities and leading a selling team. Responsibilities included assisting in the selling process, driving customer service through coaching and monitoring selling behaviors, teaching product knowledge, communicating policies and procedures, event execution, scheduling, forecasting and merchandising.

Cape Girardeau, Missouri

Performing hairstyle consultations in order to evaluate guests’ needs, provide services to client such as shampooing, cutting, coloring/highlighting and styling as needed. Maintains safety, and cleanliness of area, develop relationships with clients in order to retain and maintain clientele in accordance with organizational policies and state certification requirements. Maintained necessary qualifications and continuing education requirements to maintain current cosmetology license with the state of Missouri. Responsible for meeting and exceeding sales goals by working with individual clients to ensure maximum retention for repeat customer satisfaction with over 80% re-book rate. I was individually responsible for continuing education to reinforce strengths in new products and styles to remain competitive in an ever changing environment.

151 South Spanish St., Cape Girardeau Missouri

Cape Girardeau, Missouri

Pilot Knob, Mo

1117 Maple St.

Columbia, Missouri Area

as a Best Buy Sales Consultant we excel at selling products and services, working closely with other members of the sales team. We accumulate the appropriate knowledge and expertise through continuous learning and self development. Then, armed with the right tools and knowledge, we create ease and add value to the Best Buy Mobile experience, ensuring customers’ end-to-end needs are met. As a trusted advisor and partner, Best Buy Mobile Sales Consultants develop strong relationships with customers and bring them a little closer to family and friends by helping them close the gaps with technology.The Best Buy Sales Consultant in Mobile Wireless engages customers utilizing selling skills to build connected solutions while maintaining a balance of high velocity and high service. They’ll sell a broad range of mobile products and services using a proven structured approach while at the same time developing in-depth knowledge of the latest mobile technology.

Columbia, Missouri Area

Develop and attain customer experience and sales objectives for store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience.

Responsible for daily operation of retail facility specialized in licensed sporting gear. Tasks included scheduling and maintaining budget to ensure proper sales floor coverage, reporting and processing of payroll, creating and documenting sales projections. Worked with other local business and clientele to establish brand name recognition for a fast growing company. Hired and trained a rotating staff of 10-15 sales associates and mid-level ‘Key-Holder’ positions not only within the local store but for the region of Rally House stores. Responsible for individual coaching on Rally House policies and procedures along with customer service and interaction using the approved sales methodologies. Oversaw product placement and merchandising displays across multiple Rally House locations within Kansas City.

Job duties included multi-tasking and extensive customer service, establishing and referring customers to appropriate massage therapists, answering phones, scheduling appointments as well as effective communication skills and problem solving skills with guests and massage therapists.

Maintained and reviewed statistical data for a series of 6 small rural hospitals for the Corporate Reimbursement department for upper management. Assisted with the creation of ad-hoc patient data reporting for various government reporting entities such as Medicare and Medicaid. Contributed to the review of individual patient accounts receivable for the identification of nearly $2 million in reimbursable Medicare bad debts through a specialized Medicare program. Proven task oriented abilities to complete detail data entry and task prioritizing abilities to complete various assigned tasks in a timely manner.

Bachelor Of Business Administration (B.B.A.)

Cosmetology License, Cosmetology License

Education record