James Hoffecker Email & Phone Number

Louisburg, Nc, Us

Louisburg, Nc, Us

Washington, D.C., Us

• Engineering and installation of LAN and WIFI networks for new and existing facilities up to 1.8 million square feet. • Designing WIFI deployments using Ekahau.• Resolving network issues using proactive monitoring tools and troubleshooting customer issues to meet SLA’s. • Managing existing networks using Meraki, Cisco DNA Center, Cisco Prime Infrastructure, Splunk, TACACS, and IPAM.• Collaborating with internal departments and outside vendors to accomplish secure, stable, and robust network coverage for all locations. • Developing standards and procedures to ensure high standards and consistency of network implementations following industry best practices.• Designing and resolving issues with various routing protocols (OSPF, EIGRP, RIP, BGP).• Planning, implementation, and ongoing maintenance of enterprise wireless systems. • Supporting Cisco, Meraki, Fortinet, and Juniper solutions in an enterprise environment.• Ongoing monitoring, troubleshooting, and optimization of network performance of over 30,000 locations.• Traveling onsite for installation of new LAN/WIFI and bringing legacy sites up to new standards.

• Consult with small and large organizations to develop network plans for LAN/WAN, security, troubleshooting, and ongoing maintenance.• Install, upgrade, and resolve problems with Citrix servers.• Manage Active Directory and implement policies.• Integrate disparate databases to enable information sharing.• Configure and deploy Exchange servers and provide prompt issue resolution.• Develop and instruct on best practices for cyber security.• Install, monitor, and maintain Cisco ASA firewalls.• Design and implement Layer 1, Layer 2, and Layer 3 networks.• WIFI site surveys, design, installation.• Deploy and maintain Cisco VOIP, NAS, Meraki, switches, wireless APs, and routers.• Expand network coverage by installing Cat5e cabling and other necessary hardware.

- Assumed overall leadership during a time of organizational crisis and lead a change in name, branding, vision, and physical location.-Led, aligned and oversaw twelve departments while delegating, building rapport, making decisions, and promoting organizational mission and values.- Communicated effectively through various channels, managed training and recruitment of volunteers, and collaborated with community leaders for events.- Created and published marketing materials using different mediums. Managed teams, schedules, and budgets to complete projects.- Prioritized customer satisfaction through relationship building and problem-solving.- Researched and implemented new strategies and procedures to increase impact of organization.- Proven resiliency and problem-solving through a variety of challenges overcome, such as using a limited budget to maximize the organization's effectiveness.

Philadelphia, Pa, Us

- Successfully integrated diverse networks during the acquisition of seven new office locations.- Directed daily operations of network team.- Seamlessly incorporated new software and hardware into the pre-existing production infrastructure.- Identified and resolved multiple network and enterprise software issues in a timely manner.- Delivered around-the-clock support for twelve enterprise network sites across the country.- Proficient in Microsoft Exchange, SQL Server, Oracle, SharePoint, Active Directory, OU’s, Group policies, DNS/DHCP, Citrix, Veritas, VMware, Microsoft Hyper-V, and document management software.- Migrated phone system to Cisco from Nortel- Deployed and configured network hardware, servers, and software for newly established offices and office moves. - Developed and conducted regular testing of disaster response plans.- Proficient in working with a range of network hardware, including Cisco routers, AP’s, switches, firewalls, NAS, and SAN.