James Holcombe Email & Phone Number

Washington, Dc, Us

Newton, Ma, Us

Washington, District Of Columbia, Us

- Led a team of 7 in migrating an acquired $2M/year product from AWS to GCP; included database sync, cloud storage transfer, redevelopment of Django backend API’s and React frontend, and Elasticsearch index on a Kubernetes stack. Successfully delivered the project one week early with minimal downtime.- Spearheaded the upgrade of a legacy website which reduced development cycles by over 50%. Completed the project with zero downtime, modernized the technology stack, and eliminated significant code debt.- Recognized a new business opportunity and developed DiveAccess: a B2B SaaS product offering a subscription-based API service providing content to LLMs via Retrieval Augmented Generation. Managed end-to-end development, guided the product from concept to launch. diveaccess.comhttps://gitlab.com/jholcombe1 (work)https://github.com/jameslholcombe (personal)

Washington, District Of Columbia, Us

- Co-led the company’s first major e-commerce initiative, implementing code modernizations with Stripe and Salesforce. Initiated the adoption of React for advanced UI development across all scrum teams.- Developed a Text-to-Speech feature using Google’s TTS API, integrated sitewide. Receives 3.5k weekly clicks.- Implemented key features to enhance revenue operations, reducing weekly admin time, improving customer experience, and expanding advertising capabilities.

Washington, District Of Columbia, Us

- Introduced several firsts for the company: integrated the BigQuery streaming API, adopted Jest as the JavaScript test runner, and implemented Django REST framework, now standard tools within the department.- Built an internal app integrated with Slack to facilitate employee recognition as part of an HR initiative.

New York, Ny, Us

I designed and built APIs to support a wide variety of core business applications, including transactional emails and B2B operational efficiencies. Additionally, I spearheaded the successful implementation of Zeel’s customer data platform that was foundational in contributing to a 40% increase in customer booking automation. I regularly partnered with the product and marketing teams, specifically on conversion rate optimization projects.

New York, Ny, Us

I was responsible for growing the number of Zeel subscribers and directed our customer acquisition strategies, focusing on digital, email, and direct sales. Additionally, I managed the operational processes to mitigate subscriber churn. I set the company's monthly B2C CAC target and led weekly cohort analysis to maximize consumer LTV.I also participated in fundraising activities by compiling and maintaining the company's investor deck in addition to pitching potential investors.

New York, Ny, Us

New York, Ny, Us

I led the team of 4 Expansion Associates responsible for the day-to-day operations of Zeel's geographic expansion. During my time in this role, the company launched 24 new markets including LA, Chicago, DC, Boston, and Denver.

New York, Ny, Us

I was the company's ninth employee and first sales hire, focused on testing corporate wellness as a distribution channel.

New York, Ny, Us

Washington, District Of Columbia, Us

I lived in the coastal town of Farafangana, a two day travel from the capital and nearest airport. My primary function in the community was to teach English at the local high school. I learned to speak Malagasy fluently, lived on $200/month, and traveled extensively throughout the country. I also participated in dozens of Peace Corps led projects from nature conservation to digging latrines.https://www.peacecorps.gov/donate/projects/

Durham, North Carolina, Us

Master Of Science - Ms, Computer Science

Bachelor'S Degree, Public Policy