James (Jay) Holler Email & Phone Number

Vestal, Ny, Us

Pennsylvania, United States

As a Project Manager for the State Licensing team, I have:- Acted as liaison between internal team and the client for updates, answering questions and fulfilling requests- Created and implemented project plans for delivery of state licensing applications to the client and filing with Boards of Pharmacy and other agencies.- Produced monthly Key Performance Indicator metrics- Ensured that new applications and renewals are submitted and received within the required time- Communicated with the client and state agencies to resolve any outstanding issues- Scheduled and conducted conference calls with clients to discuss project status on a weekly basis- Created and maintained reports and other tracking mechanisms for client, including all required licenses, and update as needed - Refined fillable documents to increase data collection in line with licensing requirements- Periodically checked for updates to state applications and prepared updated applications for fellow team members- Effectively communicated complex information to internal and external client, State Licensing Manager and to Sr. Managing Attorney. - Validated client billing data- Maintained licensing database and kept license records up to date.- Worked with team members to identify areas of improvement and implement process changes

Collegeville, Pa

As a member of the Compliance and Quality solution, I have:- Taken on Junior Project Management roles and responsibilities to execute Quality and Document Management system validation efforts- Authored and edited test scripts for Quality Management System Operation and Performance testing- Authored and edited Document Management System Use Case documents to assist in vendor selection- Prepared documents, including graphics and text creation for client presentations- Presented vendor selection findings and final recommendations to decision committee.- Participated in teams to structure analyses, assess findings and develop recommendations- Collected, organized and analyzed demographic, organizational, market and financial data using sophisticated computer software and analytic techniques- Participated in business process decomposition and re-engineering in technology implementation project teams- Performed client interviews, assist in interview guide development and summarize interview notes- Enhanced the client's ability to function effectively and independently by training and developing client teams- Contributed to the IQVIA product like by assisting in the development of firm technology- Developed, trained and recruited new Associates

Endwell, New York

My internship at Endwell Family Physicians, LLP provided a comprehensive look into the operations of a private practice. I completed many projects such as:- Tracked patient demographics and behaviors- Synthesized purchasing data off pharmaceutical companies websites- Rewrote official documents (Employee HIPAA Compliance Manual and Job Descriptions)My experience was extremely rewarding, and gave me an appreciation for the effort of all private physician practices.

400 East Prospect Ave, State College Pa

This executive position at the Alpha Chi chapter of Sigma Chi Fraternity required me to:- Attend and participate in executive meetings - Maintain the cleanliness of the chapter house, which housed up to 49 members- Ordered household materials on a weekly basis- Follow a procedure to assess any damages, and submit work orders- Communicate with the fire department and police officials to assure safety and code compliance

Bachelor'S Degree, Health/Health Care Administration/Management

Activities and Societies: - Completed a Minor in Information Sciences and Technology with a Healthcare focus - Alpha Chi Chapter.

Education record

Activities and Societies: Varsity Football Captain, Class Secretary, Mock Trial Member, Vice President of the Marine Studies Enrichment Club