Korn Ferry is a global organizational consulting firm.We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers.Our 10,000 experts in more than 50 countries deliver on five core areas: Organization Strategy, Assessment & Succession, Talent Acquisition, Leadership & Professional Development and Total Rewards.Contract RPO assignments:Honeywell October 2022 to presentEstablishment Labs March 2022 to September 2022Spirit Aerosystems August 2021 to March 2022

Headed 8 retail locations in Denver in tandem with District Manager, 8 store managers, operations manager, and 30+ trusted advisors and technicians. Guaranteed successful attainment of sales targets generating $7.5M+ in annual sales and surpassed customer service goals while developing and retaining budgets to boost sales and profit margins. Vetted market trends as well as developed and established strategies for improving efficiency, sales, and service. Created and implemented systems, policies, and procedures supporting organizational objectives. Performed human resources functions, including recruiting, on-boarding, policy writing, and performance evaluations. Improved Net Promoter Score by 50% and corporate franchise audit scores by ~45% through monthly store audits to pinpoint and rectify issues and opportunitiesDeveloped a world-class Sales Team and drove KPIs for all stores netting 75% of trusted advisors and attaining a 100% sales quotaInstituted sales culture advocating positivity, which yielded significant turnover reduction, improved top-line sales, and increased company and store morale. Amplified B2B sales by training management and Sales Team to use Salesforce CRM software and process to engage new commercial customers. Expanded assigned key accounts from 27 to 40 resulting in 35% commercial sales growth. Elevated team professionalism through coaching on B2B and B2C sales techniques to capture a 40% increase in lead generation.Boosted retail average transaction by 20%, month-over-month, for the last 15 months. Fostered culture delivering top tier advisors clear career path to promotions; promoted 3 trusted advisors to store leads or assistant store managers. Partnered with corporate district sales and Operations Manager to determine corporate initiatives and execute strategies to boost high sales.Leveraged sales techniques to optimize new sales culture and elevate a new product. Reformed and retrained Field Operations Team in all 8 stores.

Administered 11 retail locations across Colorado, Wyoming, and Utah. Directed team of 11 general managers, 7 store managers, and 125 staff members while ensuring successful attainment of sales targets generating $28M in annual sales and exceeding customer service expectations controlling budgets to boost profit margins. Carefully assessed markets and trends while developing and implementing strategies to increase efficiency, sales, and service. Initiated HR functions to enable execution of organizational goals. Attains results through demonstrated leadership competencies, decision making, organization, and setting clear goals. Lessened expenditures by 10% and increased district sales by 25% to lead the division in dollar and percent gain in 2017. Nominated for District Manager of the Year Award in 2017. Championed sales targets for 16 consecutive months and improved bottom-line by 18%. Set total customer service concept that increased district conversion by 7%, which produced a significant average transaction increase. Worked in partnership with buying staff to adjust product mix in all stores to produce major sales and profit gains throughout the district. Inherited underperforming stores and revitalized performance in 3 out of 4 stores on a potential closing list; increased -16% bottom line to 8%+ in order to stay open.

Focused on achievement of sales targets and customer service expectations for 7 locations of retail shoe store company in Colorado and Wyoming, producing $11M+ in annual sales. Executed all HR functions, which involved recruiting, training, and terminations, enabling accurate execution of organizational goals. Delivered active leadership to ensure staff commitment and professional growth. Vetted P&L statements and budgets to retain a positive financial standing of stores and comply with corporate policies, procedures, and standards. Project Manager for 45 new store openings across Colorado, Wyoming, Idaho, North Dakota, Pennsylvania, Arkansas, and Montana. Connected with Distribution and Merchandising teams to streamline new store setup efficiencies and processes. Formulated process for store grand openings implemented companywide; served as marketing liaison by promoting business through radio remotes, grassroots marketing, and promotions for upcoming grand openings.Acknowledged as Top People Producer in 2009 and 2011, ranked #1 companywide for customer service achievements in 2003, 2004, 2008, and 2009, and nominated for General Manager of the Year Award in 2007, 2009, 2010, 2011, 2013, and 2015. Crafted work series catalog for commercial B2B sales capturing $300k in additional sales per year. Contributed to 5 store managers to general managers and 20+ assistant store managers to store manag