• Responsible for oversight of all account managers, supervisors, contractors, employees, and equipment in their designated region. • Responsible for the relationships between our customers, suppliers and RDI.• Responsible for overall company performance• Assist in monitoring overall customer satisfaction.• Maintain communication with all Account Managers on a regular basis to confirm company compliance• Analyze accounts performance and provide feedback, guidance, training and encouragement in order to impact results.• Assist in the developing of new operations procedures and policies.•Oversee implementation of EOBR devices in all CDL trucks and monitor for proper use and complianceHelp to monitor contractor compliance with DOT and Insurance Work with Contractors to get customers goods delivered to there destination with white exceptional white glove delivery

Daily routing, billing, reporting and ensuring customer satisfaction with delivery service and expectations