James Hwang Email and Phone Number

• Oversaw real estate strategy, advised on service efficiency and workflow optimization, and participated in monthly investor and executive meetings.

• Exceeded sale goals each quarter – regularly achieving 124% at plan – while maintaining an optimal customer service record. • Managed daily operations for 40+ employees across four locations.• Implemented SEO, SEM, e-commerce, and social media strategies to optimize online presence, driving increased customer engagement and sales performance.• Conducted market analysis to identify optimal property acquisition opportunities, resulting in the purchase of 4 properties with an average ROI of 15%, while developing construction budgets of $2M per project to maximize property value and cash flow.• Managed and documented structural analysis of target markets and clients, tracking findings within the CRM system to capture data-driven insights for strategic decision-making.

• Collaborated with the CEO and Controller to successfully manage AR and AP for 79+ dental locations.• Analyzed financial statements to determine tax treatments, including asset depreciation for dental equipment, tax liability for inventory management, and compliance with tax regulations for cross-state sales.• Demonstrated advanced proficiency in Excel by creating pivot tables and charts to analyze sales data for dental supplies, developing macros to automate inventory reporting, and using VLOOKUP and XLOOKUP functions to reconcile product data across multiple systems.