Vertiv is formerly known as Emerson network power - when I joined the company, on May 2017 and got sold on September 2017 and change name from Emerson Network Power to Vertiv. In April 2022, I was promoted as Sales contract Specialist 2. I am now a senior specialist on my team, we basically validate documents being provided to us and once it is good for processing, we enter it into the system. the additional task that was given to me when I was promoted is to do cancel/rebook order, we receive emails escalations or orders which we will investigate if it is entered incorrectly in our system, and I am the one who will request for cancelling the contract entered incorrectly in our system and I will make the correction, I was also given the task to do all rush orders, and responsible for booking major accounts. I also answer inquiries, escalations and I am also being consulted by other teams to resolve issues on invoicing, investigating and checking if what help our team can offer to them

Cash Application EARC processor - one year and 8 months posting of credit side of bank statement as daily cash in the system of client. doing addhocs such as updating Operational Excellence board on daily basis, run fx report, drag and drop report, daily dashboard for the EARC team. Cash Application SME/Adjustment processor - my recent task which we are responsible for sorting mailbox, attending queries, analyzing issues for all regions and countries. doing corrections and adjustment posting for all region and countries. coordinating with other teams to fix issues

AP - tracks document numbers, manages documents when we are still not paperless, sort, file and box of documents. send daily report of the documents created daily and answer calls and email of the transaction not yet posted and investigate why it was not yet posted.AR - creating customer account in the system. reviewing terms and investigation, making contract, amendment of contract and renewal of contract.